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  1. #1

    Sound Bug

    Hi,

    At the complete Settlers 1 Game the Sounds are bugged. If Bird whistling,fighting Sounds, crafting Sound atc. are all cut off. Not one Sound plays completely.
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  2. #2
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    Hi and welcome to the Ubisoft Forums.

    Thank you very much for your thread. I've tested The Settlers 1 History Edition and cannot confirm the issues. Bird whistling, fight and crafting sounds all work fine on my computer.

    Can you share a video with some details and maybe your DxDiag?

    Thanks,
    Barbalatu
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  3. #3
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    Hi and welcome to the Ubisoft Forums.

    Thank you very much for your thread. I've tested The Settlers 1 History Edition and cannot confirm the issues. Bird whistling, fight and crafting sounds all work fine on my computer.

    Can you share a video with some details and maybe your DxDiag?

    Thanks,
    Barbalatu
    Share this post

  4. #4
    Heres the Link to the Video

    https://youtu.be/8eFovZDI7a4
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  5. #5
    Spoiler:  Show
    ------------------
    System Information
    ------------------
    Time of this report: 10/27/2018, 15:08:25
    Machine name: THOMAS-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.180810-0600)
    Language: German (Regional Setting: German)
    System Manufacturer: ASUS
    System Model: All Series
    BIOS: BIOS Date: 05/26/15 15:03:09 Ver: 22.05
    Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
    Memory: 16384MB RAM
    Available OS Memory: 16318MB RAM
    Page File: 4713MB used, 27919MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 960
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 960
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1401&SUBSYS_113810DE&REV_A1
    Display Memory: 4095 MB
    Dedicated Memory: 1960 MB
    Shared Memory: 2135 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: PHL 243V5
    Monitor Id: PHLC0D1
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver File Version: 25.21.0014.1634 (English)
    Driver Version: 25.21.14.1634
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/12/2018 00:29:58, 20845560 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5741-11CF-0C75-36311BC2D435}
    Vendor ID: 0x10DE
    Device ID: 0x1401
    SubSys ID: 0x113810DE
    Revision ID: 0x00A1
    Driver Strong Name: oem41.inf:NVIDIA_Devices.NTamd64.6.1:Section022:25 .21.14.1634ci\ven_10de&dev_1401&subsys_113810de
    Rank Of Driver: 00E60001
    Video Accel:
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Lautsprecher (2- ASUS Xonar DGX Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_85211043&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cmudaxp.sys
    Driver Version: 5.12.0001.0008 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 12/20/2011 08:59:12, 2727936 bytes
    Other Files:
    Driver Provider: ASUSTeK
    HW Accel Level: Basic
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
    Static/Strm HW Mix Bufs: 129, 128
    Static/Strm HW 3D Bufs: 129, 128
    HW Memory: 0
    Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Wave (2- ASUS Xonar DGX Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: cmudaxp.sys
    Driver Version: 5.12.0001.0008 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/20/2011 08:59:12, 2727936 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Mikrofon (2- ASUS Xonar DGX Audio Device)
    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: cmudaxp.sys
    Driver Version: 5.12.0001.0008 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/20/2011 08:59:12, 2727936 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Maus
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Tastatur
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1A2C, 0x0E24
    FF Driver: n/a

    Device Name: USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1A2C, 0x0E24
    FF Driver: n/a

    Device Name: Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1D57, 0xAD03
    FF Driver: n/a

    Device Name: Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1D57, 0xAD03
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB-Root-Hub
    | Vendor/Product ID: 0x8086, 0x8C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8008
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID-Tastatur
    | Vendor/Product ID: 0x1A2C, 0x0E24
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID-Tastatur
    | Vendor/Product ID: 0x1D57, 0xAD03
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminalserver-Tastaturtreiber
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-konforme Maus
    | Vendor/Product ID: 0x1D57, 0xAD03
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminalserver-Maustreiber
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 484.7 GB
    Total Space: 953.8 GB
    File System: NTFS
    Model: ST1000DX ST1000DX001-1NS1 SCSI Disk Device

    Drive: D:
    Model: TSSTcorp CDDVDW SH-224DB SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
    Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_85341043&REV_D5\3&115 83659&0&E3
    Driver: n/a

    Name: Intel(R) H81 LPC Controller - 8C5C
    Device ID: PCI\VEN_8086&DEV_8C5C&SUBSYS_85341043&REV_05\3&115 83659&0&F8
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
    Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_85341043&REV_D5\3&115 83659&0&E2
    Driver: n/a

    Name: PCI Standard-PCI-zu-PCI-Brücke
    Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_00000000&REV_04\4&176 3F550&0&00E3
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_85341043&REV_04\3&115 83659&0&B0
    Driver: n/a

    Name: ASUS Xonar DGX Audio Device
    Device ID: PCI\VEN_13F6&DEV_8788&SUBSYS_85211043&REV_00\5&1B8 F3976&0&2000E3
    Driver: n/a

    Name: Intel(R) USB 3.0 eXtensible-Hostcontroller
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_85341043&REV_05\3&115 83659&0&A0
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_85341043&REV_D5\3&115 83659&0&E0
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_85341043&REV_05\3&115 83659&0&D0
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_85341043&REV_05\3&115 83659&0&FA
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85541043&REV_0C\4&33C E3517&0&00E2
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
    Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_85341043&REV_05\3&115 83659&0&E8
    Driver: n/a

    Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_85341043&REV_06\3&115 83659&0&08
    Driver: n/a

    Name: NVIDIA GeForce GTX 960
    Device ID: PCI\VEN_10DE&DEV_1401&SUBSYS_113810DE&REV_A1\4&383 4D97&0&0008
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_85341043&REV_05\3&115 83659&0&FB
    Driver: n/a

    Name: Intel(R) 4th Gen Core processor DRAM Controller - 0C00
    Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_85341043&REV_06\3&115 83659&0&00
    Driver: n/a

    Name: High Definition Audio-Controller
    Device ID: PCI\VEN_10DE&DEV_0FBA&SUBSYS_113810DE&REV_A1\4&383 4D97&0&0108
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #5 - 8C18
    Device ID: PCI\VEN_8086&DEV_8C18&SUBSYS_85341043&REV_D5\3&115 83659&0&E4
    Driver: n/a

    Name: ASMedia XHCI 1.0 Controller
    Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&26F B55B0&0&00E4
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.2370 9
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
    Indeo® Video 5.10-Komprimierungsfilter,0x00200000,1,1,ir50_32.dll,5. 2562.0015.0055
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200. 17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.2 3709
    Indeo® Video 5.10-Dekomprimierungsfilter,0x00640000,1,1,ir50_32.dll, 5.2562.0015.0055
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19 091
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19 091
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19 091
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 9091
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.2 3709
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.2 3285
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601. 19091

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    Indeo® Video 5.10-Komprimierungsfilter,0x00100000,1,1,ir50_32.dll,5. 2562.0015.0055
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.237 09
    Cinepak Codec von Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Indeo® Video 5.10,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

    Audio Capture Sources:
    Wave (2- ASUS Xonar DGX Audio D,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Mikrofon (2- ASUS Xonar DGX Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19 135
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19 135
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19 135

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    ASUS Xonar DGX Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
    ASUS Xonar DGX Front Panel,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
    ASUS Xonar DGX Audio Wave In,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    ASUS Xonar DGX Audio,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
    ASUS Xonar DGX Front Panel,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
    ASUS Xonar DGX Audio Wave In,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601. 19091

    Audio Renderers:
    Lautsprecher (2- ASUS Xonar DGX,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
    DirectSound: Lautsprecher (2- ASUS Xonar DGX Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
    Share this post

  6. #6
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    Hi,

    Thank you very much for the video and your DxDiag.

    - Could you please verify your gamefiles via UPlay
    - Could you please check if there are new sound drivers

    I hope this helps. Let me know.

    Cheers,
    Barbalatu
    Share this post

  7. #7
    Ubi-Barbalatu's Avatar Community Developer
    Join Date
    Aug 2014
    Posts
    711
    Hi,

    Thank you very much for the video and your DxDiag.

    - Could you please verify your gamefiles via UPlay
    - Could you please check if there are new sound drivers

    I hope this helps. Let me know.

    Cheers,
    Barbalatu
    Share this post

  8. #8
    I installed the latest available Sound Driver and checked the Gamefiles via Uplay. Nothing worked. The Sound is still cut.
    Share this post

  9. #9
    Hmm, seems the Problem cannot be solved. wehre is the Option to refund the Game in Uplay?

    Thanks
    Share this post

  10. #10
    Very bad and poor Support via Ubisoft. After one Week no Response. Very poor. Maybe a hint not to buy so fast Ubi Games. Thx
    Share this post