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  1. #1

    I bought ODYSSEY GOLD and receive ORIGINS

    I bought ODYSSEY GOLD on October 22 in a promotion, I paid on October 24 and October 25 appeared in the ubi store that I bought the ORIGINS on October 23 and is available for download.
    I already tried to contact for support on the site, by email, by the company that issued the ticket on behalf of the ubi store (company good buy of the insurance), I sent a message through twitter and now I am appealing to the forum.
    I am youtuber and I do not care to record an old game for the channel, nor would I ever pay that value in an old game.
    I am deeply disappointed with Ubisoft and not solving the case the solution is to lose money and make a video advising to be careful with purchases of this company that does not deliver what sells
    is my purchase e-mail
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  2. #2
    KmarkoPL's Avatar Banned
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    Aug 2007
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    2,775
    Odyssey in promotion ? What ? When ?

    Also, if you been buying the game, then how come you payed for it 2 days later ?
    Usually you have to pay the same moment when you buying, even on pre-order.
    And while your payment was done, you should get confirmation, of the transaction and what you buy, no longer than minutes after the transaction was made.
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  3. #3
    Jumpy-BL's Avatar Member
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    Jun 2004
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    Salisbury, MD
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    456
    There was no Odyssey promotion. The promo was gold editions of older games for price of regular editions. Odyssey was not part of that promo
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    9,511
    RodolfoClash, please do not post your email on the forums. We'll respond to your ticket as soon as we can. Thank you.
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