1. #1

    Unable to reach Ubisoft Network

    Hi

    I recently bought Starlink on Switch. Everytime I try to link my switch to my Ubi club account it says Unable to reach Ubisoft network.

    Is there anything I can do to fix this ?
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  2. #2

    Ubisoft Club

    I am having the same issue on my switch. Timeout with an error: unable to reach Ubisoft servers or something to that effect.
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  3. #3

    Unable to reach Ubisoft club

    I also am getting a "unable to reach Ubisoft network" when I try to link my account on nintindo switch
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  4. #4
    Same issue here....
    Can someone at ubisoft do something...
    Silly to have issues connecting for 2 days now.
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  5. #5
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    VonSparrow I see that you have successfully linked your Ubisoft account and your Switch account. Was there a specific set of steps you took that helped you do this?
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  6. #6

    Success

    Just got home and tried again and it worked! I didn’t do anything different, could have been an overload or something.
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  7. #7
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Glad to hear that, Bahamut_Fire

    Thanks for the update!
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  8. #8
    I just tried at a later time and it worked.
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  9. #9
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,883
    Hey everyone,

    This is a quick heads-up that I will be locking this thread, as it is older and the issue it concerns has long since been resolved. Should any similar issues occur again in the future, we will of course be happy to help in a newer thread.

    I am glad to hear that you were able to connect your Nintendo and Ubisoft Accounts since your original post in here, VonSparrow - and I hope that you enjoyed playing Starlink!
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