1. #1

    I’m not able to login to my Ubi account

    After several seconds of just waiting for the spinning circle to stop it only shows an error saying “Unable to reach Ubisoft Network”, any suggestions?
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  2. #2
    same
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  3. #3

    Me too.

    Myself as well. On Switch version.
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  4. #4
    Same problem, also Switch.
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  5. #5
    Same issue here on the Switch version. Spinning circle then “Unable to reach Ubisoft Network” hope it gets fixed soon
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  6. #6
    Same also on Switch.
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  7. #7
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Hey Pilots!
    I'm sorry to hear that, would you be able to provide a screenshot of this error message?
    Please also try some console troubleshooting and let me know how you get on!
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  8. #8

    Screenshot

    Here's the error. I have removed my info for the screenshot, but the error is visiable. Appears after minutes of the connecting "circle" spinning.

     1 people found this helpful
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  9. #9
    I'm getting the same error message on my Switch.

    Thank you for the screenshot mazzoutlaw.
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  10. #10
    Same here with me

    Issues is there is no external way to link accounts either
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