Hey all, if you are experiencing this error outside of a scheduled maintenance time or service outage, please try connection troubleshooting (PC, PS4, Xbox). If you are still getting this error, please create a ticket at support with a screenshot of your forwarded ports.
If you're both trying to play, make sure he has UPNP enabled in his router settings so you both get a unique IP addressOriginally Posted by SpecialVeggie Go to original post
Do not post the link ubisoft that you send to everyone else with this code. I am getting this error message on my pc whenever i try to connect to the game and I know it is nothing wrong with any of my settings on my computer or my network because my room mate can connect to the game on my pc but on his account perfectly fine
Does your room mate play on his own PC?
Playing the game on multiple computers on the same network may have issues, if the router is not designed to do this. In this situation, I would recommend checking that UPnP is enabled on the router as this would be the functionality that would manage this. Please check the ports for the game and Uplay are opened on the router's firewall.
If you continue to encounter issues while playing the game on multiple computers on the same network, I would recommend contacting your router manufacturer or internet provider about the router you have been provided.
Hello. Have been having this error for the past 2 days now. I have tried: setting up static IP, turning off anti virus, firewall and windows defender, deleted all vpn apps from my PC, I have done port forwarding according to the FAQ. upnp is Active. Game was working fine at 8th of march morining, but stopped working since 8th of march evening. Please help!
I am playing from Kazakhstan, City of Almaty, my ISP is IDnet/Kazakhtelecom.
Hey HereticACaprico!
Sorry to hear that you have been getting this error code. I understand that you have done Port Forwarding as well as other troubleshooting steps, this is appreciated. We ask that you now create a support ticket and include an image of your Port Forwarding as well as your system files. Steps on how to get these can be found from the link below:
https://support.ubi.com/en-GB/faqs/0...Dxdiag-MSinfo/
Thank you.
Hello,
Seemingly for no reason out of nowhere now when I open the game, when it tries to connect to the servers I get an error (3-0x0001000B). I tried a few of the fixes people posted online but none of them worked. :/ Anybody has any ideas what might help me? Thanks for the answers ^^