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  1. #171

    Server Connection Errors

    For about a week now, I have encountered connection issues. Many other people have had this issue, as seen on YouTube, so I was almost certain I could find a solution. I watched 3 - 4 videos, all having no luck. One of my friends recommended the Ubisoft troubleshooting forum, no luck with that either. I thought I would just wait for steel wave, that should work. I downloaded the update and opened up Siege to see the same connection error. If there is anything I can do to fix the issue it would be greatly appreciated.
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  2. #172
    UbiShoreman's Avatar Community Representative
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    Mar 2020
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    Hey Stroke, what kind of connection issues specifically? DC's, unable to connect, or something else?
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  3. #173
    When I first open up siege, it shows "connecting to rainbow six siege server" for about 3 minutes, then displays error "3-0x0001000B".





    hope this is enough.
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  4. #174
    I was getting that yesterday for a few tries to get back to playing on XBOX1. I had to reboot my XBOX1 to get Siege working again. But fed up with Tower,Skyscraper,Theme park and I hate the reworked House map. So this season is gonna be lame. Two days into the season and not impressed at all.
     1 people found this helpful
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  5. #175
    UbiShoreman's Avatar Community Representative
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    Originally Posted by PPStroke Go to original post
    When I first open up siege, it shows "connecting to rainbow six siege server" for about 3 minutes, then displays error "3-0x0001000B".





    hope this is enough.
    Which datacenter are you connecting to?
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  6. #176
    I am connected to South East Asia, all of my other friends who use SEA servers don't have connection issues.
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  7. #177
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Jun 2020
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    Hello everyone, I've merged these threads together to keep all these reports in one place as there have been quite a few over the last few years.

    This error code 3-0x0001000B means there is a problem with our servers. Usually you will see this while there is a outage, degradation or maintenance.

    To check on our server status please use this link -
    https://rainbow6.ubisoft.com/status/

    If this is not the case, please try the following Siege connectivity steps for us, including port forwarding on your router to ensure you have the best chance of connecting to our servers -
    PC connectivity - https://ubi.li/YPwnl
    XB1 connectivity - https://ubi.li/dy5LX
    PS4 connectivty - https://ubi.li/12soI

    If you are still having issues after following all of our connectivity steps, can we ask you the following questions -

    - When did you notice this first started affecting you?
    - What region do you live in?
    - What is you IP address if you know it?
    - Who is your internet service provider?
    - Are you using wired ethernet or WIFI?
    - What kind of router do you use - make/model/serial no.?

    Answering these questions will help us pin point any problems and where they are happening, then we can better report these incidents when a lot of players come through to us via this thread.

    Please make sure to post this information, in this new thread we have created, here -
    https://forums.ubisoft.com/showthrea...000B-Post-here!

    Thank you!
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