Hi Kimberly_Hudson, Thank you for reporting this to us, apologies for our delayed response. Do you get an error when you're trying to download the game, if so what does the message state?
I played the game up until the point Kassandra is supposed to leave the first island, Kephallonia. I get a pop up that says game not downloaded fully try again later. The game is clearly downloaded fully. It’s completed.
Hi bernardand, What platform are you seeing this issue on?