[PC]FPS and texture problem | Forums

[GateOfSkie-]

basically this

https://i.imgur.com/wkwzoM2.png

getting fps drop and the texture become partially invisible, get glued to the screen , duplicates on movements ,stretching out of the character and so on , things like this

, i am waiting help form the support from more than a month and just got a useless answer from a bot .

[Ubi-Baron]

I'm sorry to hear that's occurred,

If you haven't already, the first thing we'd advise is verifying the game files. This will check for any missing or corrupt files and replace them. You can do this by clicking on the menu under the game icon in uplay.

I'd also advise making sure you have the latest drivers for your GPU. It may also be worth a Clean Install of the drivers, in case there's some corruption that's occurred there.

[GateOfSkie-]

tried all , even reinstalled the game ,but still nothing

[Ubi-Trippn]

If it is persistent after that I would suggest that you contact our technical support team on our support site

Please provide a DXDIAG and MSINFO report with the case so that the team can investigate.
You can find instructions on how to create these files and attach them to this ticket in the links below:

• DXDIAG
• MSINFO

[GateOfSkie-]

already done that and jsut got an answer that basically ignored my problem and what i said after 1 month , and still no reply at the other messages , that's why i am trying to ask to the community. i ll try contact again the support too.

[Ubi-Trippn]

Are you certain that the game is using the right GPU? check that NVDIA Optimus has selected the right GPU with the steps below.

• Click ‘Start’ and open the ‘Control Panel’
• Open the ‘NVIDIA Control Panel’, select ‘Manage 3D Settings’ and then ‘Program Settings’
• In step 1 select the game in question, if necessary click ‘Add’ and browse to the games application to add it.
• In step 2 under ‘Select the preferred graphics processor for the program’ select ‘High performance NVIDIA processor’

Thanks