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  1. #31

    Freezing Crashing issue

    My game only seems to crash around Thebes when I need to hunt down the champion drakos I can't get within like 100 meters of the gym without it freezing making some horrific noise and then booting me back to the Xbox home what can I do to fix it i currently dont have wifi to reinstall the game and I've tried clearing my chache but it still does it also even restarted my game completely to see if it was my save files
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  2. #32
    Ubi-Swaggins's Avatar Community Manager
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    Hey Whitewolf441,

    Sorry to hear that.

    Currently re-installing the game would be something we would advise for crashing issues.

    Do you have the game on disc or physical?
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  3. #33
    I had the same problem with the same pc setup. My ram profile was xmp 2(3200Mhz), I set my ram profile to xmp 1(2933Mhz), It works, for now, readvia downloader.
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  4. #34

    Me to blind king quest bugged and turns off console

    Hey me too still 02/4/2021 it still does it with the blind king quest, it has something to do with the amount of places because I never had a crash or issue until I went to synchronize a viewpoint and on the top left-hand corner it said Quest nearby Blind king and and I synchronize the Viewpoint hopped off of a rock and boom console shut off, went to start it back up and this time when I entered the game crashed and turned off the console. I then did a hard reset and an so far so good. Good thing you mentioned the Blind King Quest so i know its not just random.

    Originally Posted by RedFireFox03 Go to original post
    My game started to freeze and crash when I was doing the blind king mission, I go talk to the guy about the places he what’s me to go and I would tell him everything and at the part where you tell him that his father killed your grandfather. It would freeze and crash now when I go and continue my game it will load and at the end of it. It will freeze and crashes where I can’t get on my game.
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  5. #35
    Ubi-Milky's Avatar Ubisoft Support Staff
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    Hi BLUEWILDRNES, thanks for posting.

    In regard to your Xbox crashes have you experienced any particular error code messages when the game crashes whilst playing your DLC?

    Can I ask where you have the game and DLC installed, is it installed on your original Xbox hard drive or an external drive? If the game and DLC are installed on an external drive are you able to install it on your Xbox original hard drive instead?
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  6. #36
    ART.34's Avatar Junior Member
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    Yes, Xbox X crashing frequently.
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  7. #37

    Series X crash to Home Screen

    Brand new Series X, been playing Valhalla but also wanted to play my beloved Odyssey.

    Start odyssey, get to main menu, start new game.
    As soon as I reach the point with Leonidas and that Xerxes warrior is over, crash to home. (It I supposed to transition to the xerxes prisoner cutscene)

    Start game again, all of sudden you see new screens like the DLc and season pass you can either buy (or if you own it) skip pass that to get to main menu, continue.
    Luckily it does save correctly and starts at prisoner cutscene.

    But from what I have been Reading this type of freeze (you hear an audio buzz before the crash) seems to happen quite often during specific points back in the Xbox one.

    No I’m not going to reset a brand new console, so let’s skip that.
    Please fix this game and optimize it for Series X already.. it’s ridiculous this game is 30fps on X and ps5 for that matter.

    To be clear : this problem goes way back and seems consistent since Xbox one (X) and on the series X the exact same thing happens, that’s not a console issue, that’s a game issue.
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  8. #38
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by Troopercooper80 Go to original post
    Brand new Series X, been playing Valhalla but also wanted to play my beloved Odyssey.

    Start odyssey, get to main menu, start new game.
    As soon as I reach the point with Leonidas and that Xerxes warrior is over, crash to home. (It I supposed to transition to the xerxes prisoner cutscene)

    Start game again, all of sudden you see new screens like the DLc and season pass you can either buy (or if you own it) skip pass that to get to main menu, continue.
    Luckily it does save correctly and starts at prisoner cutscene.

    But from what I have been Reading this type of freeze (you hear an audio buzz before the crash) seems to happen quite often during specific points back in the Xbox one.

    No I’m not going to reset a brand new console, so let’s skip that.
    Please fix this game and optimize it for Series X already.. it’s ridiculous this game is 30fps on X and ps5 for that matter.

    To be clear : this problem goes way back and seems consistent since Xbox one (X) and on the series X the exact same thing happens, that’s not a console issue, that’s a game issue.
    Hey Troopercooper80,

    Thank you for reaching out to us!

    So far, have you only encountered such crashing when reaching the Xerxes Cutscene or have you found other trends in actions that cause the game to crash?

    This was reported to the team and they are looking into reported crashes on Xbox Series consoles so any further information as to any additional trends you've found is appreciated for us to pass on.

    Thank you!
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  9. #39
    Originally Posted by Ubi-TheBerry Go to original post
    Hey Troopercooper80,

    Thank you for reaching out to us!

    So far, have you only encountered such crashing when reaching the Xerxes Cutscene or have you found other trends in actions that cause the game to crash?

    This was reported to the team and they are looking into reported crashes on Xbox Series consoles so any further information as to any additional trends you've found is appreciated for us to pass on.

    Thank you!
    I have only been playing a little bit beyond that point and am still in the early stage on Kefallonia.
    To be honest I’m just waiting for a 60fps patch or optimization or perhaps FPS boost option.
    This game deserves it.

    I will immediately reply or create a new thread if I stumble upon more crashes.
    It makes me sad though as I now own the gold edition on all available platforms.. series X is 1 week old or “in use”.(bought end of may in store so it’s not a release version console)
    And this shouldnt happen anymore.
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  10. #40
    Ubi-Swaggins's Avatar Community Manager
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    Hey Troopercooper80,

    Thank you for reaching out about this.

    I'll pass on your feedback about the 60fps patch. Please do keep us up to date about any other crashes you encounter
     1 people found this helpful
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