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  1. #1

    Can Not Open Loot Treasure Boxes

    I played yesterday and everything was fine, Playing today and I'm on the Kephallonia Islands, killed all the guards at Odysseu's Palace and Cave of Nymphs. I can not open the treasure chests at both places. Normally you walk up to the chest and press Y and you get the treasure. Does not tell me to press Y but I press Y and nothing happens. I also can't replenish my arrow supply.

    I finished Origins and didn't have any issues with the game, played less than 2 hours and this happens, very frustrating. Please tell me how to fix this, I love the game but can't play it with this happening.
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Hey gabiboytoto! Is this just happening with one treasure chest, or all of them?
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  3. #3

    Can't open treasure boxes

    Thank you so much for responding, I've tried to open 3 of them (2 at the palace + one in the cave) on Kephallonia Island. I also couldn't escort a person out of the palace. I could loot the dead soldiers, but not the treasure chest. There were two other things to get at the palace and I couldn't get them either. Worked fine yesterday, I think it updated last night. Please get back and let me know what to do, I really like this game and want to play it as soon as possible.
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  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Thanks, just to make sure, can you try clearing the cache on your Xbox? To do this, just unplug the Xbox for two minutes. If this doesn't help, I'll be sure to report it. Let me know!
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  5. #5

    can not open loot treasure boxes

    Just unplugged my xbox for 3 min, same result, can not open loot box. What next, I really what to play this game.
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  6. #6

    No Words .....................

    THIS SAME BUG has been there in so many AC games that its not a bug anymore its "feature" Like googling Cant loot Bodies / Chests in the first google page i did see even 7 years old threats about this SO ........... the question is WHY IS THIS HAPPENING IN NEARLY EVERY Assasin Creed Game there is ???? even its very well know bug and also the games COST so much in Ubisoft stores that its just ridiculous ..... i have the same bug cant loot things in AC 2
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  7. #7
    Ubi-Karl's Avatar Ubisoft Support Staff
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    Originally Posted by FanOfDemon89 Go to original post
    THIS SAME BUG has been there in so many AC games that its not a bug anymore its "feature" Like googling Cant loot Bodies / Chests in the first google page i did see even 7 years old threats about this SO ........... the question is WHY IS THIS HAPPENING IN NEARLY EVERY Assasin Creed Game there is ???? even its very well know bug and also the games COST so much in Ubisoft stores that its just ridiculous ..... i have the same bug cant loot things in AC 2
    Hey FanOfDemon89, thanks for reaching out and welcome to forums!

    As your issue is in relation to Assasin's Creed 2 game, we will be more than happy to look into it further, however if possible, can you create a thread in our dedicated AC Legacy Titles Player Support section, including further details about what exactly you're unable to loot as well as video footage if you have it handy, and we will then take it from there.
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