Member
It's been almost 3 days now and I am still unable to launch my game.
I've tried it on two computers and two different accounts and it simply won't run!
Since I'm not getting any support whatsoever regarding this issue I've done a lot of different things to try and fix this myself. Here's what that is, among other things:
- reinstalling the game and the uPlay client,
- checked for the system update,
- deleted uPlay cache,
- disabled in-game overlay on uPlay,
- disabled in-game overlay on Steam,
- optioned-out of Steam beta (yeah, I know but someone fixed it like this),
- disabled cloud save synchronization,
- relocated my game to system partition
- disabled and quit my antivirus
- aded the whole Ubisoft folder to my AV exception list (cuz Ubi is special to me ❤),
- disabled full screen support under the .exe's compatibility settings,
- probably something else but I really can't remember at the moment.
What happens when I try to play? Nothing. Literally nothing.
There's no error or anything whatsoever.
Here's a video of the issue:
Junior Member
The game isn't playing on my end either.
Ubisoft Support Staff EMEA
I'm sorry to hear this is occurring for you guys.
Is the game on the same drive as Uplay and is it installed on an internal drive or an external one?
If you have a look in the MSINFO for any errors related to Ghost Recon as it may show the reason for this not opening.
Member
Hey Holz;
The game is installed on internal drive. As I've stated above, I've already tried things such as moving the game files to a system partition.
It still doesn't work.
Junior Member
Having the same problem here, tried everything :-)
Junior Member
Still not working. It doesn't launch at all. I've tried everything from verifying files to reinstalling. When I click on the desktop icon it only launches Uplay and that is that. I am not sure what the heck is going on. I've been playing the game without any problems since I got it several weeks ago. Then this happens out of the blue. A hotfix is needed perhaps? I don't think all of us in here having the same issue is a mere coincidence.
Ubisoft Support Staff
Please disable background applications and then try playing GRW. If the game crashes please then create a system report and send it to our team. If you this, leave the case number here or send me a PM.
