I'm guessing something is up, because I received a 'suspicious activity on your account' email from 'Ubisoft Support'. The suspicious activity was a log in. Which is a little suspicious to me because I haven't logged in here in quite sometime and have had no reason to. The email looks legit, but I have an uneasy feeling about it, so I by passed their link to reset my password and came straight here. Hope we get some answers soon.Originally Posted by daniel987821 Go to original post
Hi,
An unusual activity was recently registered on your Ubisoft account for the following email address: dleeson@hotmail.com. Please review the details below:
• Activity: Login
• Country: Poland
• IP address: 80.54.117.2
If this was you:
Great! You can safely ignore this email.
If this wasn't you:
Your Ubisoft account may have been compromised and you should take a few steps to make sure it is secure. To start, reset your password now. After that, we recommend you to activate the 2-Step Verification to enhance the security of your account.
Need additional help? Contact Ubisoft Customer Support.
Ubisoft
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I have received the same thing on 3 or 4 occasions over the last couple of weeks. Funny thing is I had never verified my email until now on the real Ubisoft website.
Can Ubisoft verify this?
I changed my password through one of these Hotmail emails about 2 weeks ago and just a day later I logged into my account to find new faces in my friends list and groups. Then someone starts chatting me in a different language for a few lines before spamming me with Boulevard of Broken Dreams lyrics. When I asked who he was he responded in blunt and broken English - Turns out his buddy had purchased my account through plati.rus and he couldn't understand how I was able to login. I guess they had logged in to send and accept friend requests but didn't bother to change my password or the email associated with the account. I promptly changed my password and setup 2FA. No issues since.
Slow down, read the email, hover over links, always use 2FA when available. I got lucky.
If anyone does have a case where the account information is changed, please reach out privately to Ubisoft Support on our support portal or on Facebook or Twitter.