Upgrade pack not recieved | Forums

[KrakatoaOne]

I bought an upgrade pack for 150 bucks. It flashed connecting, and then nothing. I never recieved the pack.
Can you please look into this.

[Ubi-Toller]

I can take a peek, sure! What is your current in-game name?

[KrakatoaOne]

In game name is Krakatoa83

[Ubi-Toller]

Ok, so I can see a few card packs that you purchased. Did this happen today?

[KrakatoaOne]

Yes it did happen today.

[Ubi-Toller]

Perfect! How many packs did you pick up today?

[KrakatoaOne]

I bought 2 upgrade packs. I recieved only 1.

[Ubi-Toller]

Oh good, I was hoping that's what you would say!

It looks like your connection was disrupted during the opening of the last pack. When this happens the contents of the pack are still put into your inventory, but you aren't notified as to what they were. I can look them up though, so I can tell you just what was inside. I'll list both packs just to be sure I list the right one!

The first pack contained:

500 coins
6 Tomes of Knowledge
14 Indian feathers
2 Sheriff stars
4 Prayer beads
3 Alien hands
1 Ancient key
and 5 Mage's tomes

and the second contained:

500 coins
6 Ancient fossils
7 Power serums
6 Tomes of Knowledge
1 Holy candle Prayer beads
2 Fancy dreidels
8 Top secret chips
and 2 Mage's tomes

[KrakatoaOne]

Sounds right, I just checked my sheriff stars, it does seem like there are more. Thank you for looking into this.

[Ubi-Toller]

Glad to help!