Just wanted to update that I still haven’t received any response to my customer support case about not receiving the deluxe pack with my spartan edition on Xbox 1.
Last year when Origins came out, I preordered the dawn of the creed edition and it got delayed. So they sent me a digital code of the game and a lithograph separately.
My support case updated this morning, and said that "unfortunately there is still no ETA on when we will get the code" I mean seriously guys come on! It is a bunch of numbers/letters it is not that hard to email out! I guarantee it will be the Base($4.99) pack when it comes to the Helix credits!.
If anyone reads my articles or follows me on twitter then they know I'm a HUGE Ubisoft supporter, but this is crazy! I have faith in then that they will make this right!
@ShawnCase09
This is really getting to the point of being complete crap on Ubisoft's part. If they're busy addressing other issues, fine, let us atleast know. Don't continue to feed us open ended responses, let us know that you're adressing other issues for the quality of life in the game. I really hope these shenanigans don't happen when TD2 drops as well. I already have it pre-ordered for the DZ edition. Ubisoft throw us a bone here!