1. #1

    assassins creed odyssey keeps crashing at load up

    anyone having trouble with game crashing at load up
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  2. #2
    Aeto5's Avatar Junior Member
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    hey yes, i've not been able to start the game. Immediately crash as soon as some the intro logo/messages start playing.
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  3. #3
    Same here, most of the time it just exits, but sometimes it freezes at the logos and I have to End Task.
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  4. #4
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Hey guys,

    Sorry you're having issues with this.

    Can you all please check out the steps here if you're above the minimum requirements: https://support.ubi.com/en-GB/faqs/0...oubleshooting/ + https://news.ubisoft.com/article/***...ments-Revealed

    If you still can't launch the game after this, please make a support ticket via https://support.ubi.com/ and attach a copy of your Dxdiag and Msinfo (https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/) then send me the case numbers here.

    I'll then take a look and pass them over to the AC:Odyssey team, cheers!
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  5. #5
    Aeto5's Avatar Junior Member
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    Tried installing latest Nvidia drivers still having issues on 411.70.
    PC Specs: i7 920, 6GB RAM, GTX 970.
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  6. #6
    Aeto5's Avatar Junior Member
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    Hey Ubi-Bandicoot, my case number is 07073795, pass onto the team if you can. Thanks.
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  7. #7
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by Aeto5 Go to original post
    Hey Ubi-Bandicoot, my case number is 07073795, pass onto the team if you can. Thanks.
    You're getting a lot of .dll errors so can you please try running this: https://support.microsoft.com/en-gb/...rrupted-system
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  8. #8
    Getting the same issue, the game won't start. Origins works perfectly fine. I have a core i7 920, 20GB RAM, GTX 980 ti
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  9. #9
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by netnerd85 Go to original post
    Getting the same issue, the game won't start. Origins works perfectly fine. I have a core i7 920, 20GB RAM, GTX 980 ti
    Can you follow the steps I sent above so we can try to help with this?

    Cheers
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  10. #10
    I have submitted my dxdiag and 15 crash reports
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