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  1. #1

    Complain password rule Ubisoft account

    I think it's time to do something about the password rule that your password must contain 8 - 16 characters.
    We are almost 2019 and we are limited to 16 characters? I use for every platform an unique password that contains 20 characters and here @Ubisoft i can not set my password because of the limit of 16 characters?
    Do someone else experience this problem? It would be nice if it could be bigger then 16 characters..
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hello mannylama,

    Thanks for the suggestion, certainly improved security is something that we are interested in and this is a valid criticism of the system.

    I'll pass that on to the team, perhaps it's something they can look into in the future.

    Thank you
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  3. #3
    2 stage is the way to go.
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  4. #4
    Ubi-Woofer's Avatar Ubisoft Support Staff
    Join Date
    Aug 2019
    Location
    United Kingdom
    Posts
    2,882
    Are you referring to 2FA (two-factor authentication) by your reply, smuggly1?

    If so, you are able to enable this via Google Authenticator or your email address at this time.
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