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Junior Member
Disconnect after pvp matches
I have been having issues with what it says is a connection error but then a message pops up that says oops something went wrong with the game server and gives me a loss even if i win. it's super frustrating, I've already missed the last event from it and keep deranking now trying to play.
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Community Manager
Hi there!
Thanks for reaching out. We are looking into connection issues and how we can help prevent them in the future. Were you playing on wifi when this happened, or 4G?
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Junior Member
connection issue
i was playing on wifi, but I tried switching to 4g on another device even and still ended up with connection errors with full signal on both wifi and 4g. it did only happens after pvp matches, earlier however while playing on 4g I got a message about the game server trying to open a pack of cards at cartman. I waited a bit and tried switching over to wifi to see if i could then get in which it let me open the pack matches me and i won and then boom disconnected and i get a loss.
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Community Manager
What device are you playing on, and is the OS it's running fully updated?
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Junior Member
connection issue
I have tried on the LG Flex G. and the Chuwi Hi 9 Air. they both are updated and one has 4.4.2 and the other one is 8.0. I have screen shots of the connection and its not an error from that also this is the only game with the issue no other issues with any games or connection. Android.
Not sure how or if I am able to upload images to here.
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Community Manager
You can put up images here, but you do need to upload them somewhere first. If it's easier, you can send them directly to us through our Facebook page. Let me know if you'd like a link!
