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  1. #1

    launching problem

    Hey guys
    I've done a pretty long search on the internet + contacting support with no actual solution
    here goes

    When I try to launch the game it says : unable to locate uplay PC , please reinstall uplay PC .
    reinstalled 5 times, different HDDs and all, after I click "ok", i get this message

    "forhonor.exe - fatal application exit
    untrusted system files ( C:\Windows\System32\uxtheme.dll"

    now ive tried excluding it from windows defender , firewall , even turning firewall off and launching the game , nothing
    reinstalled the game twice, nothing
    idk what to do ,
    anyone?


    Thanks
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  2. #2
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Hey cFrostyy!

    I can see a member of our support team has responded to your ticket with some troubleshooting, could you please try the suggested steps and update your ticket so we can assist you further?
    Thanks.
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