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  1. #1

    "There was an error processing the payment. No money was debited from your account."

    So recently there was a price reduction in steel for 5 days ( atleast for me ) and i tried buying steel. But it said "There was an error processing the payment. No money was debited from your account.", I've tried reching out to ubisoft support but theyve been of no help whatsoever. Please help if any of you can.

    Here's the support tickdet just in case - https://support.ubi.com/en-GB/Cases/07008735
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    You made a successful purchase of Steel in For Honor as of September 13. Are you using a different means of making this purchase compared to that purchase? Usually if the payment keeps failing it's a simple issue like the card number being written incorrectly.
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