1. #1
    bmendonc's Avatar Member
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    [BUG] No Visuals

    When I load into a game match, the player profile pictures do not load, and when the match is counting down and started, there is only a black screen. I am on a i7 4720hq, Nvida 970M, 16GB RAM, 1 TB SSD, running on high at 60 FPS (locked via v-sync).
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Do you have any images or video of this? Does this happen all of the time? Are there any specifics like a certain mode or map?
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  3. #3
    Originally Posted by bmendonc Go to original post
    ... when the match is counting down and started, there is only a black screen.
    same here on XBOX

    Originally Posted by UbiGabbin Go to original post
    Do you have any images or video of this? Does this happen all of the time? Are there any specifics like a certain mode or map?

    i have a video - i sent a link via pm

    happens always and everywhere
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  4. #4
    bmendonc's Avatar Member
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    I thought we all accepted an NDA stating to not post images or video of this online, and yet this forum this does allow the uploading of images nor videos, so how to share these without breaking the NDA?
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  5. #5
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Is there any seeming cause for this error? Does it happen consistently or at random?
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  6. #6
    Originally Posted by UbiGabbin Go to original post
    Is there any seeming cause for this error? Does it happen consistently or at random?
    Consistently!

    The technical test runs pretty well but the closed alpha doesn´t.

    I also deletet the technichal test save game and dowloaded the closed alpha again.

    btw
    i will never ever post again here (these captchas are pure hell!!!!)
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  7. #7
    bmendonc's Avatar Member
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    I tried re-verifying my game files, and switching the GPU used for rendering (I used my integrated only during the technical test since by the time I switched it to my dedicated, the technical test had ended.
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  8. #8
    Also displays a black screen and players nicknames. No errors. Sent a video to private messages
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  9. #9
    ubi--unicorn's Avatar Ubisoft Support Staff
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    There is no NDA for the closed beta so you can share any screenshots you have with us here
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  10. #10
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Also, have all of you done the brightness workaround listed here?
     1 people found this helpful
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