1. #1

    Internet crashing

    This is a particularly odd problem I'm having but having spent several hours testing this it seems directly related. I can do anything online for hours (including other games) on end just fine, but every time I try to play this beta my entire internet connection repeatedly disconnects (5-10 times every ~20 minutes). Is there any feasible thing I could do to fix this? It damages my ability to do many things in the game, let alone any other internet related things anywhere in the house.
    Share this post

  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi PoppySquidJr. I don't have a workaround, but I can confirm that this issue has been reported up. Can you let me know if you have the internet cable in the PC or are you on Wifi?
    Share this post

  3. #3

    Game causing modem reboot

    I am having issues where the game seems to be making my modem reboot.
    I didn't think much of it the first time thinking I had just lost connection to the games server.
    After relaunching a couple times trying to open a crate, I noticed discord was also dropping connection and investigated further.
    I can now see all the lights go solid on my modem before rebooting.
    The game also does not save adjustments to volume levels.
    Share this post

  4. #4
    Adding that this is with a corded connection, not wifi.
    Share this post

  5. #5
    I'm ethernet connected, but my entire modem loses connection, including any other wired or wifi devices in the house. Thanks for the quick response!
    Share this post

  6. #6
    ovrpw's Avatar Junior Member
    Join Date
    Sep 2012
    Posts
    23
    me too lol
    Share this post

  7. #7
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Thanks guys, I'll share this information as well. Knave_Skye, I moved your post to this thread to keep all the information together.
    Share this post

  8. #8
    I started to put it here but decided on my own thread because of the added sound saving issue.
    Share this post

  9. #9
    Much appreciated, shame I can't fully enjoy the beta for now but I do suppose that's what betas are for!
    Share this post

  10. #10

    Same issue

    I am having the same issue. Whenever I start the game my modem disconnects/restarts and it affects every device in our house. I'm on ps4. Have tried both cabled and wifi with same result. Tested other games and they worked without disconnecting. I could play a few levels of the beta at first, even though the network kept disconnecting/connecting, but it's unplayable now. Can't enter the next track, it just keeps loading.
    Share this post