1. #1
    Ubi-MrDrPink's Avatar Community Manager
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    Closed Beta - Known Issues

    Please find the list of our known issues below and some potential workarounds

    Brightness Issue
    When first booting the game, brightness might be set to 0 by default.
    Workaround:
    • Manually set it to another value.
    • Reset it to default value (50).




    Technical Test Save Data Issue
    If the player took part in the Technical Test the gameplay experience and/or menus can break.
    Workaround:
    • Please delete all saved game you have in your device (PS4, X1, PC)
    • Closed Beta progression is different from Technical Test, so nothing would be lost.


    Screen Resolution Issue
    Screen looking squeezed on PC and video resolution options not changing the aspect ratio.
    Workaround:
    • Select full screen mode. The window will be scaled up to your scren size.
    • Follow these steps:
      • Close the game if they have it open
      • Go to: Documents / Trials World Tour / SavedGames / Local_config
      • Right click the Local_config file and press EDIT
      • Open the file with Notepad
      • Manually Edit the following fields marked in bold on the first line : <Window width =”1920” height = “1080” aspect_crrection=”false”

    This should boot the game in 1080P resolution and 16:9 aspect ratio.

    Impossible Contracts

    Players have noted instances of Contracts failing immediately on track start or despite defeating the assigned opponent. Workarounds have been discovered for all 3 platforms. These workarounds are not guaranteed to resolve the issue but in many cases taking the following steps have allowed players to complete these contracts.

    On PC:

    -Go to MyDocuments\TrialsWorldTour\SavedGames\[profileID]\CacheStorage
    -Delete everything in there, and reboot the game.
    -Deleting the data should generate a new Ghost.


    For Xbox (thanks to fwefewewf!):

    -Go to the beta in the home menu and go to manage game & add-ons
    -Scroll down to saved data and delete the reserved space
    -Start the Game again and you should have a new ghost

    For PS4 (thanks to JohnnieG1raffe) :

    - Start game
    - After loading to start screen disconnect your internet
    - Attempt to complete the contract offline

    Potential Leaderboard Bug

    You may have noticed some impossible times on the leaderboards. While this appears to be cheating, we believe there may be a bug that is posting incorrect times for players. The team is investigating this issue.

    We will work to remove these times from the leaderboard as quickly as we can. Entries will be removed from the leaderboard but unless we have clear evidence of cheating besides the leaderboard entry no sanctions will be applied to accounts that have times removed.

    If you notice that you have a leaderboard time that does not match the time you achieved on the track please let us know. We’d love to have more information on this issue from affected players. When sharing info please share as much as you can: account name, platform, track, anything abnormal that may have happened when you finished the track & anything else you think may be relevant are all helpful pieces of information.

    Thanks for your understanding.
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  2. #2
    gvr1044's Avatar Member
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    You may want to remind those who were in th TT to delete the save file from that. I experienced the issue on PS4 before doing so, but the issue was resolved once I deleted the previous save.
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  3. #3
    How about the ones with the Modem constantly resetting because of this game?
    Not seeing that problem in here doesn't really show you're working on it.
    I was already sad I had to cancel my pre-order because of this since I couldn't play in the Technical Test, and this problem has been ignored.
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  4. #4
    Originally Posted by jonkoroken420 Go to original post
    How about the ones with the Modem constantly resetting because of this game?
    Not seeing that problem in here doesn't really show you're working on it.
    I was already sad I had to cancel my pre-order because of this since I couldn't play in the Technical Test, and this problem has been ignored.
    Disabling UPnP has worked for me and some others
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  5. #5
    my closed beta, anytime you start a race it's like the camera is pointed at the sky when the race starts and never changes.
    ps4 closed beta UNPLAYABLE
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  6. #6
    The PS4 work around for the impossible contract doesn't work.

    So far, the only true workaround I've found is deleting all data and playing the game offline.

    Note: You'll need to be online in order to load the game. Once you're on the main menu, immediately sign off.
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  7. #7

    Exploit with contract

    This may just be a bug but on the first head to head in closed beta, theres an exploit on the first explosive jump as the ghost i have to beat will jump of his bike at the right moment, and 10 seconds later i fail the contract. My guess is that if you jump off at right moment you can land at the finnish line and miss half the course. This may need to be looked at if its an exploit as i couldnt find a way to beat it.
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