1. #1

    Can't get past the first loading screen

    So I downloaded the game overnight 'cause my internet is very slow (1MB/s) and when I started the game for the first time it loaded and went to this screen with a guy saying things. I saw that my controller wasn't working because of some settings I have on Steam. So I alt+F4 out of the game and when I tried to reboot it, it won't go past the first loading screen. It keeps sitting at 100%. I have tried verifying my files and even deleted a folder in the game directory so it would redownload a something. I reallocated the gamefiles from my HDD to my SSD, but nothing changed. I deleted the game completely and started redownloading it just now so I will have to wait 2.5 hours to see if this will work. if there is any other solution I would like to hear it
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    Hey there,

    Sorry to hear you're experiencing this issue.

    Please let me know if reinstalling helps.

    Thanks!
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  3. #3
    I've reinstalled and it's still stuck at 100% at the loading screen. might there be a folder made elsewhere than the gamefiles where it saves your progress? maybe I need to delete that, because it worked the first time.
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  4. #4
    Try deleting the config and game save folder. "Documents/Trials World Tour".
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  5. #5
    Since I can't seem to find an edit button for my last post I'll post another

    IT WORKED! you just have to delete your sace file from the Uplay directory and it now boots up and plays
     1 people found this helpful
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  6. #6
    Thank you for posting that, I didn't know about that folder. It solved issues I had as well!
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  7. #7
    no problem. Happy Trialing
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  8. #8
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Mar 2017
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    Glad to see you guys managed to resolve this.

    Did deleting the config file solve the issue?
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  9. #9
    Originally Posted by Wyrmberg Go to original post
    Try deleting the config and game save folder. "Documents/Trials World Tour".
    Originally Posted by Phanthix Go to original post
    Since I can't seem to find an edit button for my last post I'll post another

    IT WORKED! you just have to delete your sace file from the Uplay directory and it now boots up and plays
    Can you please explain where is that file exactly? Thanks.
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  10. #10
    Ok i found the save and config files and deleted them. Still stuck at 100% loading. Any more advices?
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