I didnt get the heroes I bought... | Forums

[haseothepkker]

Just got off with Support. We are all up **** creek without a paddle. In no way will we be compensated, or have our wrongs righted. We all know or should know this is a extremely underhanded tactic to increase company revenue. Least they could do is be upfront about it and let us know during these "Free Weekend" that our purchases are more like rentals and investments. But that would be to honorable for the creators of For Honor. Not for honor do they do this but For Money at the cost of honor. The irony is palpable.

[SimonTheHomo]

If ur gonna do that at least warn before u do it, so we dont buy anything we dont want to... We deserve at least an explanation or an apologyse!

[UbiGabrinth]

I'm sorry for any confusion. There was not a sale during the Open Test. Instead there was an abnormality that cause the Starter Edition on the live game to temporarily appear as the Standard Edition. The only difference between the two is the recruiting cost of the following heroes: Conqueror, Peacekeeper, Lawbringer, Shugoki, Orochi, Nobushi, Viking: Warlord, Berserker, and Valkyrie.

Therefore during that window those 9 heroes were able to be recruited for 500 rather than 8000. After the Open Test ended the Starter Edition stopped appearing as the Standard Edition, and those recruited heroes became locked again. The 500 steel used to purchase any of those heroes was taken off of the recruiting cost, so they should now cost 7500.

Our team is looking into this matter, but at this time I do not have any further information to provide. I will keep an eye on this and try to link to any potential updates in this thread.

[SimonTheHomo]

cmon guys...

[IIceWolfI]

If you guys know there was problem at least refound us.

[LutzBY]

Me and my friend got the same issue buying 8+ characters, spending 4k and got ripped off

[Stylowar]

When will ubisoft start caring about his players and read this post? It's supposed to be seen by ubi staff since THIS IS THE COMMUNITY SUPPORT FORUM

[kawakka]

Sorry, but if your in-game storefront shows a certain price tag then you should honor the deal. Especially if you sell in-game currency for real money. Really shady on your front tbh.

[SimonTheHomo]

cmon guys

[Nenoic]

[SIZE=5]you also seem to have killed people with season pass today. only thing we were able to keep was the that breaks halfway in the fight. so tell me. whats the point on a SEASON PASS or even pre order if its just a way to take money and blame the system? also relying on tech to message you back after many days is not gonna happen. will you be doing us all a favor and fix what you made wrong.salavge, steel etc all gone. way to go