Junior Member
I bought the Year 2 Pass on the nuuven site and added the key to my Uplay game, so it turns out that after an update Year 2 Pass disappeared from the DLCS that I had already obtained and the content inside the game was also removed . the most bizarre is that when trying to add the key again uplay says that I already have the active DLC in the library, but when opening the library uplay asks to buy the Year 2 Pass again. I already formatted the PC and reinstalled Uplay, checked the game files and Year 2 Pass does not come back.
Ubisoft Support Staff
Hi Senhor_de_la_O.Just to double check, the content isn't waiting to be installed?
Junior Member
No, he always shows up to buy. I hope the pictures can give an idea of my problem.
in the first image my DLCs are there only the Year 2 pass does not, it asks to buy.
[IMG]https://imgur.com/swEiY9i[/IMG]
in the second image is what happens when I type the Key of Year 2 pass
[IMG]https://imgur.com/D68ezSG[/IMG]
Ubisoft Support Staff
Thanks, can you please create a ticket with this information so our shop team can look into this?
