Missing Option to Install DLC | Forums

[cym104]

Just bought the Fallen Ghosts DLC on Humblebundle. When I start the game it says that I own

the Fallen Ghosts DLC but need to install it. Yet I can't find anywhere in uPlay to install the DLC.

[Oompa--Loompa.]

do you have the main game on steam and the dlc on u play or in reverse? if thats the case make a ticket at the support

[Ubi-Baron]

Hi cym104,

If it's on a different platform than the main game you won't be able to use it.

For instance if you have the game on Steam, but the DLC on Uplay you won't have an option to install from Uplay and so cannot use the DLC.

Thank you

[cym104]

Hi cym104,

If it's on a different platform than the main game you won't be able to use it.

For instance if you have the game on Steam, but the DLC on Uplay you won't have an option to install from Uplay and so cannot use the DLC.

Thank you

I don't get it. I can see the game on both uPlay and Steam, what did you mean by "

different platform"?

. And since I bought the game so long ago, I can nolonger remember whether I bought it on Steam or uPlay.

[UbiGabrinth]

I've looked into your account. You own the game on Steam and the DLC on Uplay. Please reach out to report this issue to our technical team. They may be able to help with this cross-platfrom issue.

[cym104]

I've looked into your account. You own the game on Steam and the DLC on Uplay. Please reach out to report this issue to our technical team. They may be able to help with this cross-platfrom issue.

I got in a chat with the technical team and they said there's nothing they can do about it. ( The only they could have done is give me a refund IF the DLC was bought from uPlay Store directly, which is not in this case)