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  1. #11
    Yes, please use the support and open a request:

    https://support.ubi.com
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  2. #12
    Haha, so I actually raised a ticket and a case number has been created, let's see how long it takes for them to resolve this.

    Also, don't they have any sort of monitoring to detect this type of thing? I would imagine multiple levels of alerts, checking all server processes are alive and up, and also just some raw things like how many concurrent games are being played at the moment, then if that number is below a certain averaged threshold based on day / time, raise an alert.
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  3. #13
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    I appreciate the reports. Our team is looking into this issue.
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  4. #14
    for me it is working now.
    public coop matchmaking is online again.

    hope they fixed the issue permanently
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  5. #15
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    This issue should now be resolved. Please tell me if you have the same error again.
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  6. #16

    unable to join public matchmaking again

    Completely unable to join public matchmaking AGAIN ,Please fix it thanks
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  7. #17
    same here... same problem as before
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  8. #18
    Ditto same problem, unable to join public matchmaking
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  9. #19
    Uberflie.ger's Avatar Member
    Join Date
    Sep 2015
    Location
    Germany
    Posts
    44
    24 hours ago it worked again, like you said, but today it is the very same issue.
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  10. #20
    Yesterday it worked fine, now Im again unable to join Co-Op.
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