Error 0006000139 - Disconnected | Forums

[Tyrjo]

I've been getting this very often lately. Don't know why. I tried doing what is suggested here:

https://support.ubi.com/en-GB/faqs/000025959

But it haven't helped. Sometimes I can finish a game. Sometimes I get disconnected. Using an ethernet cable to the cable modem. Is there any way to "tracert" to the European PC servers? What IP in that case?

Anyone else have this?

[Tyrjo]

I have been disconnected three times today already.

[FredEx919]

This sounds more like something you'll want to reach out to support for. Since you already have the site, have you sent the details in a support case? They would be best to assist with these type of issues.

[Tyrjo]

I filed a support ticket.

[Tyrjo]

So far this has only happened in PvP games. Never in PvAI games. I strongly suspect it has something to do with the actual servers.

[Klingentaenz3r]

139 is ususally when you have latency spikes on your end. The servers are not very resilient so you get kicked out quite quickly after one or two spikes. PvAI games with actual players btw? If not then you game is hosted locally and lags are not applicable.
However maybe in case you play with players they have a much higher resilience setting since you would not fight against an actual player even with your lags. *shrugs* But I experienced it more that once I had lag issues playing with others was out of question.