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  1. #1

    Issue when running the game

    Hello,

    I have recently bought the Far cry 4 game from Steam, but when I try to launch the Far cry 4 banner appears, the screen goes black like the game is starting and suddenly it stops. I tried to open it from steam and also from uplay, but without success.

    These are my system info, copied from steam:


    Computer Information:
    Manufacturer: ASUSTeK COMPUTER INC.
    Model: X550JX
    Form Factor: Laptop
    No Touch Input Detected

    Processor Information:
    CPU Vendor: GenuineIntel
    CPU Brand: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    CPU Family: 0x6
    CPU Model: 0x3c
    CPU Stepping: 0x3
    CPU Type: 0x0
    Speed: 2594 Mhz
    8 logical processors
    4 physical processors
    HyperThreading: Supported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Supported
    SSE42: Supported
    AES: Supported
    AVX: Supported
    CMPXCHG16B: Supported
    LAHF/SAHF: Supported
    PrefetchW: Unsupported

    Operating System Version:
    Windows 10 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: Intel(R) HD Graphics 4600
    DirectX Driver Name: nvd3dum.dll
    Driver Version: 20.19.15.4549
    DirectX Driver Version: 10.18.13.5946
    Driver Date: 11 10 2016
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 950M
    VendorID: 0x10de
    DeviceID: 0x139a
    Revision: 0xa2
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 18.78" x 10.55" (21.54" diag)
    47.7cm x 26.8cm (54.7cm diag)
    Primary Bus: PCI Express 8x
    Primary VRAM: 1024 MB
    Supported MSAA Modes: 2x 4x 8x

    Sound card:
    Audio device: Headset Earphone (Microsoft Lif

    Memory:
    RAM: 12177 Mb

    Miscellaneous:
    UI Language: English
    Media Type: DVD
    Total Hard Disk Space Available: 243581 Mb
    Largest Free Hard Disk Block: 100516 Mb
    OS Install Date: Jan 01 1970
    Game Controller: None detected
    VR Headset: None detected
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  2. #2
    I installed the GeForce experience, I started it from there and it worked.
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