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  1. #21

    Op is not the only player on ps4 that is having those connection issues

    I am having the same exact connection issues while playing on the ps4 console.Also my caracter freezes for a moment after looting cashes excetra.I allso have 100mb down 12mb up with 20 or lower ms with all high speed cables for my network with a static ip and ports forwarded.
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  2. #22
    Giralus's Avatar Senior Member
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    This issue is getting worse.. today i tossed out my Immunizer, and it now also took around 5 seconds to actually remove the Status effect.

    Also my Assult riffle would not fire yesterday smashing button = nothing had to switch gun.

    Also i used my first Aid...and then "After" i died, a couple seconds later i heard the sound of my First aid go off..

    This Lag is getting worse by the day and now is really effecting Gameplay and not just maps,inventory,crafting.

    The inventory,crafting, "Map" lag is Horrendously bad..especially in Survival it is extremely fustrating.. trying to craft..or use to the map to waypiint a heat source and the curser moves all over the place... tried running to the area on the map since i couldnt waypoint it = turns out the heat source was up on the roof = i died and have to go throught the long long long reload time.. restart searching for a game,go through half the cut scene = waste 20 mi utes just to get back to where i was previously
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  3. #23
    Giralus's Avatar Senior Member
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    Originally Posted by s28copperhead77 Go to original post
    I am having the same exact connection issues while playing on the ps4 console.Also my caracter freezes for a moment after looting cashes excetra.I allso have 100mb down 12mb up with 20 or lower ms with all high speed cables for my network with a static ip and ports forwarded.
    I wish Someone who has a game stream with a video camera/recorder would post some videos of this lag...both the ingame lag on menu,map,inventort,crafting..etc..
    and
    also video showing them moving their thumb sticks and hitting button In actual Gamplay of their character not reacting for up to 5 to 6 seconds to any input = death
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  4. #24
    moesuvious's Avatar Senior Member
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    Originally Posted by Giralus Go to original post
    I wish Someone who has a game stream with a video camera/recorder would post some videos of this lag...both the ingame lag on menu,map,inventort,crafting..etc..
    and
    also video showing them moving their thumb sticks and hitting button In actual Gamplay of their character not reacting for up to 5 to 6 seconds to any input = death
    ITs been done and posted on this forum multiple times. They are aware of the issue and currently looking into it and are sorry they dont have any more information to give at this time.

    Just wait until tomorrow hits when its yet another free weekend so 1000 people will download it and they will spin up 3 extra servers to handle the load.
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  5. #25
    Giralus's Avatar Senior Member
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    Originally Posted by moesuvious Go to original post
    ITs been done and posted on this forum multiple times. They are aware of the issue and currently looking into it and are sorry they dont have any more information to give at this time.

    Just wait until tomorrow hits when its yet another free weekend so 1000 people will download it and they will spin up 3 extra servers to handle the load.
    I honestly do not believe it is a Lag issue, there is something else cuasing this problem.

    People use the word Lag far to often, or as a short hand to discribe an issue.

    But having the same issue repeat,in the same way, for the same amount of time = something else

    I have suggested before. That if i were on PC i would try to use diffrent Drivers to correct the issue. Many times when a PC game is updated it cuases issues becuase there are so many diffrent configurations for PC and switching drivers often corrects the issue for most people.

    Its one of the Main Reasons to buy a Console over a PC = millions of people have the Exact same set up so its far easier for the Developers to track down a specific issue than it is on PC.

    It is not Only the Division who is doing updates, Sony constantly is doing updates to PS4.

    And in the last 6 months 90% of the updates have been to Add spam like the new TV&VIDEO Scolling menu that shows whats on everything from NetFlix To Amazon Prime to Hulu to Playstation Vue to Recommended Videos for you on Youtube based on your past viewing = ALL of that takes resources. Im not saying this is the Exact thing that is causing the lag.. but if it is running in the backround when playing games it could be drawing resources. away from the game enough that the game is having a 5 second delay.

    The 5 Second delay started for me around 6 months ago. It started as 2 to 3 seconds and now is a constant 5 to 6 seconds. Its gotten worse but the issue itself had remained exactly the same. So again i do not believe it is server lag.

    I personally believe it has nothing to do with Server Lag becuase if it was it would be a more random depending on what server. What time of day you played. Etc.. but this happens regardless of server load..

    I am pretty sure there is either a conflict with a Sony PS4 Update and The Division. Or a Conflict with a Division update and the Ps4.

    As i stated i removed all games from Ps4. Cleared all memory. I opened up my entire PS4 (even had to break the stickers and fight with these annoying lockkey nuts (you can use a flat head screw driver but it is a pain in the rump) to be able to open it up.
    I completed blew out any and all dust. The Large FAN had a light dust built up on its blades but nothing major that would cuase the the fan to not work or work slowly...But ....i also never thought and still do not believe it to be an Over heating issue. Becuase the issue is to Normalized it happens from a fresh start up of the system to if the systems been running for 4 hours = the same as it does not matter time of day or server load.

    As a previous poster stated. He is also running a wired 100mps set up. Has ports forwarded. So it is not a Wireless issue

    I purchased a high quality USB wire and went into settings and changed controller to use USb instead of Bluetooth = No change at all ..so it is not a controller to Ps4 Bluetooth Lag issue.

    After all the steps i have taken. My conclusion is it is something to do with either

    1) a Division update that is in conflict with a Sony update.
    2) a Sony update that is in conflict with a Division update.
    3) a firmware issue (something is delaying the game from reading the memory for 5 seconds)
    4) Something is running in the backround on PS4 that is using respurces when the Division is running, Cuasing the game to have a 5 second delay between input into the game and the game reacting to the input.
    And lastly
    5) a question i just thought of today, what PS4 models are having this issue = its a widespread issue..
    i do not believe PS Pro Users have this issue...
    Also other Ps4 users have stated they do not have this issue..

    ...I have a Day 1 PS4 system.. perhaps the problem is there....(if others could add if they are on the original Ps4 or a Newer Ps4..)....
    Perhaps Something with the Original Ps4 model needs a seperate update(Driver)...if i was on a PC i would try a diffrent driver since im on an old model Ps4 to see if that resolved the issue..

    Since this issue started about 6 months ago.. i would look to the Sony and Division updates as the starting point. What changed and why is it happening on Some PS4 and not others?..

    And also if it was on PC i would run a Program to see What Resources are being used while playing the game. Since i cannot do that on PS4 i can only Assume the PS4 system has applications running in the backround when The Division is running (and personally i believe that is the case. Something os taking away from The Division resources and it has only gotten worse over 6 months and more SONY updates as they add More Spam to their system)

    As a developer, im sure the must be aware of what would cuase these type symptoms in their game....it certainly is not Packet Loss or Latency between the server.. it is not Controller input lag as i am direct wired on a USB Connection(not blue tooth) and i have 5 diffrent controllers 3 old style and 2 new style one being just 3 or 4 months old.

    So the field has been pretty narrowed down.
    Its not a wifi issue. Its not server lag. Its not controllet lag. The ports are open . Wired 100mbs connection. Fresh clean system inside and out (fresh clean restart of the ps4 and only the division installed). Etc.etc..

    At this point they should have tracked down the issue to be in one of a couple areas..its been 6 months..so there is no way they could be 100% clueless about what could be the cuase of this issue that is effecting Alot of PS4 owners.
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  6. #26
    psycomad81's Avatar Banned
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    Originally Posted by Giralus Go to original post
    I honestly do not believe it is a Lag issue, there is something else cuasing this problem.

    People use the word Lag far to often, or as a short hand to discribe an issue.

    But having the same issue repeat,in the same way, for the same amount of time = something else

    I have suggested before. That if i were on PC i would try to use diffrent Drivers to correct the issue. Many times when a PC game is updated it cuases issues becuase there are so many diffrent configurations for PC and switching drivers often corrects the issue for most people.

    Its one of the Main Reasons to buy a Console over a PC = millions of people have the Exact same set up so its far easier for the Developers to track down a specific issue than it is on PC.

    It is not Only the Division who is doing updates, Sony constantly is doing updates to PS4.

    And in the last 6 months 90% of the updates have been to Add spam like the new TV&VIDEO Scolling menu that shows whats on everything from NetFlix To Amazon Prime to Hulu to Playstation Vue to Recommended Videos for you on Youtube based on your past viewing = ALL of that takes resources. Im not saying this is the Exact thing that is causing the lag.. but if it is running in the backround when playing games it could be drawing resources. away from the game enough that the game is having a 5 second delay.

    The 5 Second delay started for me around 6 months ago. It started as 2 to 3 seconds and now is a constant 5 to 6 seconds. Its gotten worse but the issue itself had remained exactly the same. So again i do not believe it is server lag.

    I personally believe it has nothing to do with Server Lag becuase if it was it would be a more random depending on what server. What time of day you played. Etc.. but this happens regardless of server load..

    I am pretty sure there is either a conflict with a Sony PS4 Update and The Division. Or a Conflict with a Division update and the Ps4.

    As i stated i removed all games from Ps4. Cleared all memory. I opened up my entire PS4 (even had to break the stickers and fight with these annoying lockkey nuts (you can use a flat head screw driver but it is a pain in the rump) to be able to open it up.
    I completed blew out any and all dust. The Large FAN had a light dust built up on its blades but nothing major that would cuase the the fan to not work or work slowly...But ....i also never thought and still do not believe it to be an Over heating issue. Becuase the issue is to Normalized it happens from a fresh start up of the system to if the systems been running for 4 hours = the same as it does not matter time of day or server load.

    As a previous poster stated. He is also running a wired 100mps set up. Has ports forwarded. So it is not a Wireless issue

    I purchased a high quality USB wire and went into settings and changed controller to use USb instead of Bluetooth = No change at all ..so it is not a controller to Ps4 Bluetooth Lag issue.

    After all the steps i have taken. My conclusion is it is something to do with either

    1) a Division update that is in conflict with a Sony update.
    2) a Sony update that is in conflict with a Division update.
    3) a firmware issue (something is delaying the game from reading the memory for 5 seconds)
    4) Something is running in the backround on PS4 that is using respurces when the Division is running, Cuasing the game to have a 5 second delay between input into the game and the game reacting to the input.
    And lastly
    5) a question i just thought of today, what PS4 models are having this issue = its a widespread issue..
    i do not believe PS Pro Users have this issue...
    Also other Ps4 users have stated they do not have this issue..

    ...I have a Day 1 PS4 system.. perhaps the problem is there....(if others could add if they are on the original Ps4 or a Newer Ps4..)....
    Perhaps Something with the Original Ps4 model needs a seperate update(Driver)...if i was on a PC i would try a diffrent driver since im on an old model Ps4 to see if that resolved the issue..

    Since this issue started about 6 months ago.. i would look to the Sony and Division updates as the starting point. What changed and why is it happening on Some PS4 and not others?..

    And also if it was on PC i would run a Program to see What Resources are being used while playing the game. Since i cannot do that on PS4 i can only Assume the PS4 system has applications running in the backround when The Division is running (and personally i believe that is the case. Something os taking away from The Division resources and it has only gotten worse over 6 months and more SONY updates as they add More Spam to their system)

    As a developer, im sure the must be aware of what would cuase these type symptoms in their game....it certainly is not Packet Loss or Latency between the server.. it is not Controller input lag as i am direct wired on a USB Connection(not blue tooth) and i have 5 diffrent controllers 3 old style and 2 new style one being just 3 or 4 months old.

    So the field has been pretty narrowed down.
    Its not a wifi issue. Its not server lag. Its not controllet lag. The ports are open . Wired 100mbs connection. Fresh clean system inside and out (fresh clean restart of the ps4 and only the division installed). Etc.etc..

    At this point they should have tracked down the issue to be in one of a couple areas..its been 6 months..so there is no way they could be 100% clueless about what could be the cuase of this issue that is effecting Alot of PS4 owners.
    I don't have this problem in other games, this is a Division problem.
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  7. #27
    Giralus's Avatar Senior Member
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    Originally Posted by psycomad81 Go to original post
    I don't have this problem in other games, this is a Division problem.
    Same , i do not have this problem in any other PS4 game.

    1) It is strictly a problem with the division

    2) it is not happening on All ps4 systems (dont think its happening at all on Ps4 pro.i could be wrong)

    3) it is a widespread issue for many PS4 users.

    4) everything i have listed in this thread and others have added have pretty much run down anything on OUR end that it could be.

    5) Even with the recommended Ports open. A wired 100mbs connection. A Usb Wired Controller. A 100% clean PS4 with No other games installed. A ps4 thats been completely open and has had every crevice cleaned and air sprayed out.

    There is nothing else on my end that can be done. It is obviously a The Divison issue or Sony Ps4 issue or a combination of the 2 that are in Conflict, or they are Fighting over resources (Something is running in the backround that is cuasing the Division to be put into stasis for 5 seconds before the input is read and implimented).

    If i am on a PC and this suddenly started happening,the first thing u would do is run a scan to see what other Programs are running. Or if there is a Update downloading in the backround (yes i always turn Auto Updates off on PC, but anyone who has played an MMO on a PC and suddenly the game is unresponsive to input and sluggish = some other Application/Update suddenly opened in the backround and is using resources the game needs = the game Becomes Sluggish and Input reaction time inhame is slow.
    (Never seen it as bad as it is on Ps4 with 5 second delay in anygame ever from any console i have ever played, to any PC i have ever owned and played games on)

    As i stated previously the developers have to have a very good idea of what is cuasing this issue on PS4... i am NO expert.. but i have owned nearly every game console since genisis.dreamcast.ps1.etc.. and owned plenty of PC's and Laptops that i upgraded plenty and have dealt with all types of issue from screen tearing,to screen overlay,to real Latency,switching drivers. Coping files for the Technical forums to trace the problem down to having to enter the games system files and change code based on the information and directions from Technical support.
    .. and in my humble opinion, it certainly is Not anything on the Player end. It is on Massive or Sony's end that the Issue is to be tracked down and repaired. 6 months is gat to long and the issue gets worse with each month and every new Sony Or Massive Update.
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  8. #28
    UbiAmper's Avatar Community Manager
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    Hey everyone,

    The difficulty with latency is that with so many factors on both player and developer ends, it can be hard to narrow down. When we make improvements as we've done in the past, they also aren't always experienced by everyone as only those affected by a specific issue will see results.

    With all that being said, I will let the guys know. If anyone else has noticed latency get progressively worse since Update 1.8.3, please let me know.
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  9. #29
    moesuvious's Avatar Senior Member
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    I have such a dilemma because i really want to be an arse but Amper is my favorite CM so ill digress for the most part but the latency issues in this game are the worst of any title ive ever owned. Ive had more issues with it on the Division in one day than i have on all other titles ive played since the day i got my ps4(soon after it came out) combined.
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  10. #30
    I hadn’t been getting lag as of late. Except yesterday I was getting a lot of it. Little bit today not wanting to switch weapons.
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