game can't launching | Forums

[atozayama]

I click play game on upay or desktop. game can't launching. how i do this. help me please

[Ubi-Lucipus]

Sorry to hear that, you can try the basic troubleshoot here.

If this doesn't resolve the issue, it might be a good idea to contact Support with this so they can investigate. Make sure to create a case and include system-files which you can see how to generate here.