Member
Flying to a mission in ghost mode, game errored out. Once restarted, save file gone. Asking me to make a new character...
How do i fix this?
Ubisoft Support Staff EMEA
I'm sorry to hear that's occurred, CSpaceCowboy
Do you still have the game saves in your Local files? By default the Saves are located here:
- C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<account_id> \1771
If so what you can try is disabling the Cloud Saves through the Uplay settings menu and then see if you can load up the old save.
Member
tried all that.
Senior Member
also disable the " in-game overlay" since i've disabled it as was suggested by other people here the save game bug didn't re occurred till now at least
Ubisoft Support Staff EMEA
I'm sorry to hear that didn't help, CSpaceCowboy
Unfortunately in that case the save may be gone and not retrievable.
Thank you for the extra tip, givim
Member
Ya'll need to fix this crap. This is ridiculous.
Seriously debating ever purchasing a game from ubi again.
Community Manager
I'm sorry to see that this happened, corruption in game files can occur. I'd advise making a copy of local saved games to possibly prevent this issue occurring in the future. I know in no way does this resolve your issue, but we aren't able to recover local save files.Originally Posted by CSpaceCowboy Go to original post
- Sorry
Member
Same happened to me , i restored the backup and lost my exo parts
Member
To translate this automated message.Originally Posted by Ubi-Teech Go to original post
"We don't care about fixing this issue or similar issues so its on you to worry about your saves even tough its our uplay app thats the larges source of savegame corruption and lost saves"
Member
People who lose their toons to asinine bugs in ghost mode should be compensated. This is absolutely reprehensible.
And the cookie cutter answers from ubisoft support are really getting out of control. Is it a bot answering that crap?
