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  1. #1

    Lost 70% of my rank for just logging in

    I logged in today to play some ranked after the new penalty was added in. I hadn't played since I completed my 15 games and was waiting for the penalty to be added. I just logged on this morning and as soon as I went on to the war map my rank showed up (Diamond 3) and it just went down 70% to Diamond 2 for no reason. I have a video to prove it in case it needs to be shown. Is this just decay or was it a bug?
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    6,366
    To the best of my knowledge only the Grand Master division has a skill rating penalty. Could you link me to the video? I would like to look into it.
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  3. #3
    Here is the video:
    Also sorry I got the values wrong it was about 35%, it's just that I lost 70% shortly after in a duel so I got it a bit mixed up.
    https://www.youtube.com/watch?v=BwDrqk1CDVM
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  4. #4
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Thanks for providing the video Maximum_Playa25,

    Can you provide any info on your previous play session before this happened?
    Did you have any connectivity issues, and did anything unusual happen?
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  5. #5
    The last ranked match I played was ok, no one disconnected or anything unusual. I can't remember who I fought but I won, in total 12/15
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