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  1. #1

    Untrusted system file error

    Hello everyone, i really need help, i'm totally stuck, plz.
    Basically it is a while that this error ''Untrusted system file (c:\windows\system32\igdumd64.dll) pops up everytime i boot For Honor, just after the splash screen
    I have already tried to register the dll, since the error it's from a dll file, but doing that i just get another error saiyng that DllRegisterServer entry point was not found, and it's apparently unfixable. My pc has a lot of trouble with the nvidia drivers, so i tought that could be the problem but after getting the same error with 2 different drivers it's probably not it. I have verified the game files and then i reinstalled the game, but nothing!
    I really dont know what to do! If someone knows how to fix this i would really appreciate it.
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    7,771
    Hi NabelSix0

    It seems like that DLL is from drivers for Intel HD Graphics, which is a component of your CPU.

    If you haven't already, it may be worth checking for updated drivers for your CPU. To see if this will allow you to get around this issue.

    Thank you
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  3. #3
    Hi Ubi-Hol,
    I have already the last version for the intel graphics hd 3000, downloaded from the intel site. Already tried to reinstall it, i could try with another version, maybe an old one
    I will let you know, thanks
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Ok thank you, let us know how you get on with that.
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  5. #5
    Update:
    I changed both drivers (Intel and Nvidia) to an older version (newest version of both doesen't work) and now i have the same error on a different file ''igd10umd64.ddl
    Same thing, can't register the dll
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  6. #6
    Ubi-Matcha's Avatar Ubisoft Support Staff
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    May 2018
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    2,217
    Thanks for the update NabelSix0!

    Sometimes these errors are associated with the Easy Anti-Cheat software. Could you make sure you have the most up to date version?

    Thanks.
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