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  1. #1

    Servers errors and high ping

    Hi there!

    Last time a have a problem with game: my ping all time over 70, every second game out with server error, and even in game, heroes moves have 1-2 sec delay... In outsource have no problem with connection.

    So, I wonna ask: what happens, and when this s*** will fix?

    ...Or just me?
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  2. #2
    Some players, like myself, lose connection to the server and get returned to the title screen. So you're not alone.
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi Linshenstion

    When did this start to occur? There have been some server issues other the last two days, but at the moment the servers should have recovered.

    If it's been going on longer than that, and you haven't already, the first thing we'd advise is running through the Connection Troubleshooting here.

    Thank you
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  4. #4
    This happens from Thursday, 12th of July. .

    Ok, I got it. Thanks.
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