1. #1

    Constantly Crashing

    Have had the game for a week and it constantly freezes and crashes.

    Will happen at random times.

    Game can not have software closed or restart system.

    I must perform a hard power down.

    I returned my first physical copy and got a new one. Still having same results.

    Updated both system and game software.

    Any other ideas??

    Playing Mario Odyssey without issue.
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  2. #2
    UbiChrisMANG's Avatar Community Representative
    Join Date
    Jun 2015
    Hello ElDoodz, welcome! Our Support team might be able to get to the bottom of this crashing issue for you. You can reach out to them for help here:

    If you would like to submit a Support Ticket for help you can do so here:

    You can also reach out to our Facebook and Twitter Support pages here:
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  3. #3
    Thank you very much for the links!
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