Junior Member
I did everything I found on google to solve the problem but still not working. When I press the launch bottom It reacts like its loading but doesn't start.
For the record, I did all these steps
Possible Workaround 1:
- Run Uplay in Admin mode
Possible Workaround 2:
- Disable Anti-Virus software (BitDefender being the main offender here)or add the game and Uplay as an exception in your anti-virus software.
Possible Workaround 3:
- If you’re running on an Intel integrated chipset, try forcing the dedicated GPU instead
Possible Workaround 4:
- Ensure the game is installed on your C: drive
Possible Workaround 5:
- Try launching the game from an entirely new Windows system profile:
- Windows 7
- Windows 8
- Windows 10
Possible Workaround 6:
- Try unplugging your controller/non-essential peripherals then launch the game again. Once this is done you should be able to reconnect your controller. Also temporarily disable any software linked to the controllers.
CPU: Core I5-4670K
GPU: AMD RX 470 4G
RAM 8G
OS: Windows 10 pro Latest update
Ubisoft Support Staff
Hey hossam7amdy! Have you created a ticket with your MSINFO and DXDIAG files? If so, can you PM me your ticker number?
