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Junior Member
Game Frozen while getting a PVE reward
Hello, I have a bug. I lost connexion to my network buying dollars in order to get a reward from a Pve level and the game is frozen ! It was for a nice alien hat. It just did the same thing before for a commun reward, and I couldn’t get it back. I don’t want to lose the alien hat for ever !! Please help me, I’m quite a good customer you can check my crazy bills ! 
Thanks
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Community Manager
Hi there! I can look into this for you. What is your in-game name?