View Poll Results: Has your IL2 DVD arrived yet? (Poll will be reset each day)!

Voters
30. You may not vote on this poll
  • I have been emailed shipping notification.

    0 0%
  • I have received my IL2 COD DVD.

    3 10.00%
  • I have heard nothing.

    26 86.67%
  • I already received it before today.

    1 3.33%
  1. #21
    KRISTORF's Avatar Senior Member
    Join Date
    Jan 2003
    Posts
    3,342
    I have just contacted UBISHOP for a shipping update on my collectors edition, pre-ordered in January.

    Info returned to me was that the game will be released to the retailers (Ubishop) on Thursday 31st and then forwarded to customers.

    I asked for clarification that this meant that I would then not receive the game until possibly Saturday 2nd April (at the earliest) to which I was told that this is correct.

    Looks like Ubi are again shafting us and pre-ordering actually counts for nothing at all.

    Total balls up if you ask me, the download version will be available instantly, and I could have saved myself £30
    Share this post

  2. #22
    Originally posted by EiZ0N:
    "Order in Process" for me too.

    It better arrive on time!
    I wouldn't bet on it...

    My UK order is the same as eveybody else. By Chris's (Kristorf) post we aren't going to get it on the day of release either. Nice one Ubi

    Shame Play.com doesn't have it or I for one would have gone there.

    Splash
    Share this post

  3. #23
    kleaneasy's Avatar UK Forum Manager Emeritus
    Join Date
    Jun 2008
    Posts
    6,323
    Originally posted by KRISTORF:
    I have just contacted UBISHOP for a shipping update on my collectors edition, pre-ordered in January.

    Info returned to me was that the game will be released to the retailers (Ubishop) on Thursday 31st and then forwarded to customers.

    I asked for clarification that this meant that I would then not receive the game until possibly Saturday 2nd April (at the earliest) to which I was told that this is correct.

    Looks like Ubi are again shafting us and pre-ordering actually counts for nothing at all.

    Total balls up if you ask me, the download version will be available instantly, and I could have saved myself £30
    Thanks for this additional information, I've passed it on. This is certainly not what the retail team were led to beleive so we'll be looking into it and hopefully its simply an error
    Share this post

  4. #24
    Originally posted by KRISTORF:
    I have just contacted UBISHOP for a shipping update on my collectors edition, pre-ordered in January.

    Info returned to me was that the game will be released to the retailers (Ubishop) on Thursday 31st and then forwarded to customers.

    I asked for clarification that this meant that I would then not receive the game until possibly Saturday 2nd April (at the earliest) to which I was told that this is correct.

    Looks like Ubi are again shafting us and pre-ordering actually counts for nothing at all.

    Total balls up if you ask me, the download version will be available instantly, and I could have saved myself £30
    What, is this a joke?!

    Well, I''ll just cancel and buy it digitally instead. I only bought a hard copy because I thought it'd be easier...
    Share this post

  5. #25
    Ahhh, Ubisoft strikes again, Lets hope that ms-kleaneasy gets a reply, But to be honest guys, It looks like since we were shafted into ordering from Ubishop in the first place, since they cant be bothered to let any other shops stock the collectors edition, unless you live in Oz it seems, NOW we are getting shafted on getting it on the day of release.

    Ten out of Ten for messing your customers about, The whole point of pre ordering is to get it on the day of release, IF I wanted to wait a day before I got it, I would have pre ordered of Steam, as it takes my 8 hrs to download a program. ( Rubbish internet not rubbish steam )

    Heres a radical idea, release the sim to internet shops who give a damn about the customer, At least that way, you might avoid all the negitive posts, Not that Ubi seem to care anyway.

    And after the almost seemed to be doing well after the whole epilepsy issue.

    Cowboy10uk
    Share this post

  6. #26
    Just thought I would add my 2p worth....assuming I have read this right

    I ordered last night at about 6pm via ubi website shop. Received a confirmation that it was processing.

    Got sent another email this morning telling me that it shipped and gave me a tracking number URL which when clicked on took me to UPS site.
    This originally said nothing was there but just checked back a few moments ago and it now says:

    29/03/2011
    A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

    I ordered the collectors one also.
    Hope this helps people somehow!
    Share this post

  7. #27
    if it helps, when I logon to Ubishop, there is no order history on my account although findmyorder.com does show OK.

    Why is the order not showing on my Ubishop account?

    I have a paypal receipt for payment and that is it.

    I am concerned that someone who ordered recently has been sent a despatch email and I have nothing
    Share this post

  8. #28
    Aer9o's Avatar Junior Member
    Join Date
    Mar 2011
    Posts
    10
    Any news from the UBI management, mister moderator? This issue needs clarification asap!
    Share this post

  9. #29
    Just thought I would add that i paid by Visa Debit. Dunno if there might be any pattern with paying with certain payment types. Perhaps others can put down what they paid with also to help each other.
    Share this post

  10. #30
    What a balls up i got a preorder bacuse I WANTED TO PLAY ON DAY OF RELEASE I think we deserve a littel compansation or at at
    least an apology sort it out UBISOFT last time I am buying from the Ubisoft store.
    Share this post