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  1. #1

    I just finished downloading but really i couldn't

    I finished the downloading for the game at least i tought so. When i hit play button it started the game but it sad the game is downloading and i couldn't play multiplayer etc. And then i quit and restart the uplay and hit play again it starts first this (first photo) or 2 mb(second photo) download but it doesn't download this 2 problem accurs i tried to unistall and reinstall the Uplay. Restart my pc. Turn off firewalls etc. Nothing works!


    First

    [IMG]resimag.com/p1/8880aa9004.png[/IMG]





    second

    [IMG]resimag.com/p1/571f440032.png[/IMG]



    EDIT 1 = Now i got an error for 2 mb update that says = Download failed please check that you have a active internet connection and sufficient space on your hard drive. ( I have a connection cus i can download things from chrome and steam etc. And i have 120 free gb on my hard drive that uplay has installed.
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  2. #2
    Did you solve the same problem I had?
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  3. #3
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Hello!

    Could you try running UPlay with administrator rights?

    If this doesn't work, please can you submit your Uplay logs and Msinfo and Dxdiag files to us in a support ticket so we can look into this for you?

    Thanks
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  4. #4
    It doesn't work now i'm creating ticket and including them.
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  5. #5
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
    Posts
    2,217
    Thanks for trying that, we'll look into this and update your ticket as soon as possible.
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