Hi all,
I re-picked up this game a month ago and I encounter this issue a few times. (US-E region)
Once a hero is selected and the timer ends, the game is in an endless loop of loading on that loading screen. I know this isn't isolated to only me, because I do notice other people leaving the match as well.
Sometimes while in a match and a bot is on a team, someone has tried to join that game to replace the bot, but that person types in chat and exclaims that he is stuck in the loading screen.
I know the game has updates often but I feel this should be a priority to fix.
I'm sorry to hear that, SirDiesALot617
Is this only on dominion games for you or does it happen on all game modes?
The first thing I'd advise, if you haven't already, is clearing the consoles cache. This can be done through power-cycling the console, turning it off, unplugging it, waiting a minute, plugging it back in and turning it on again.
Thanks
If that doesn't work, I'd advise creating a ticket on our support site so we can pass this up the the relevant team.Originally Posted by SirDiesALot617 Go to original post
https://support.ubi.com/en-GB/
- Cheers
Hi NGL_Apex! Welcome to the forums. Can you clarify where specifically freezes? There was an issue reported that some players get stuck on the "Face Off" screen specifically. This may be related to a hardware issue. Can you clarify you play FH on? How much space do you have on the drive the game is installed on?