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  1. #1

    Black screen of death on XBox One

    i was playing the DLC when the sound stopped working so i quit Far Cry 5, now when ever i start the game i just get a black screen before the title or copyright stuff pops up
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  2. #2
    UbiDomZ's Avatar Community Manager
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    Aug 2017
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    Sorry to hear that you're experiencing difficulties! Are you playing the Far Cry 3 Classic Edition or Hours of Darkness? I'll look into this and see what I can find. In the meantime, please submit a ticket with Ubisoft Support. They can be reached here: https://support.ubi.com/
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  3. #3
    Okay managed to fix it by clearing my Cache, it was hour of darkness
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  4. #4
    Originally Posted by AgentSeta Go to original post
    Okay managed to fix it by clearing my Cache, it was hour of darkness

    How did you fix it? I lost sound and the same thing happened. I restarted my xbox and it did the same thing again. I was at the plantation bunker and once it happened I couldn't start any game.
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  5. #5
    Originally Posted by StormRaging Go to original post
    How did you fix it? I lost sound and the same thing happened. I restarted my xbox and it did the same thing again. I was at the plantation bunker and once it happened I couldn't start any game.
    Step One: Unplug your Xbox
    Step Two: Unplug your Modem and Router
    Step Three: Hold down the power button on your Xbox for two minutes
    Step Four:Plug everything back in
    Step Five: Turn on your Xbox
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