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Thread: Ubisoft Club - Problems connecting | Forums

  1. 06-04-2018 #1
      Playtour00
    Playtour00's Avatar Junior Member
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    Ubisoft Club - Problems connecting

    I can not connect my Ubisoft Club account in the main menu, is there a solution?
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  2. 06-04-2018 #2
      Ubi-Bandicoot
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Hey,

    Were you able to load the Ubisoft Club on your PS4 when you didn't launch it through the game menu and through the PSN home instead, if you tried this out?
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  3. 06-04-2018 #3
      Playtour00
    Playtour00's Avatar Junior Member
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    Yes, in ps4 I can log in. What I can not do is log into my Ubisoft Club account in the game,For example, in the main menu of the game the Ubi Club icon appears, I click there and nothing happens.
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  4. 06-04-2018 #4
      Ubi-Bandicoot
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Originally Posted by Playtour00 Go to original post
    Yes, in ps4 I can log in. What I can not do is log into my Ubisoft Club account in the game,For example, in the main menu of the game the Ubi Club icon appears, I click there and nothing happens.
    Yeah that was the issue we were experiencing before, i'll check to see if it was fully resolved or not. In the mean time, keep using it from the PSN home
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