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  1. #1

    Game crashes when synchronizing with ucloud in game

    Well everything is in the title ... when game doesn't simply crash for no reason, far cry 5 randomly stops because it is synchronizing with the cloud. Anyone has an idea on how to stop it from synchronizing while in game ? Thanks in advance people
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    Thank you for reporting this to us, Ianscott68

    I imagine the only way this would be possible would be turning Cloud Saves off entirely, through the Uplay settings menu. It may be worth testing this, just to see if the same thing occurs.
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  3. #3
    Thanks but already tested, I forced uplay to disconnect while in game although it advised me no to, it did work in the sense that the game did not crash from zynchronizing but just crashed randomly as usual ... I recognize a victory when I see it though
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  4. #4
    Turning off Sync with ucloud. This does not work. I also struggle nightly. during a 3 hr period this happens any where from 1-3 times. On a good day I can go 2 hours with out it shutting down. I have done some trouble shooting of my own, which in the end led me to turn of the synchronize option as you stated above.

    Having been playing for almost a month now with the sync setting turned off and this is still happening, unaffected by changes made to the ubi-settings.

    I presume from departure from this thread that you are as stumped as the rest of us.
    Any further feedback from the team would be awesome.
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  5. #5
    Ubi-Swaggins's Avatar Community Manager
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    Nov 2017
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    Hey MoBxRoKu,

    Please refrain from Necro-ing an older thread. If you're not able to find an active thread on your issue, please create a new one.

    If you've tried the steps provided by my colleague, please forward us your MSinfo and DXDiag to our help website, so we can take a closer look.
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