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  1. #1

    UBISOFT - Do you even read your customer comments on this site?

    You are alienating your best customers, yeah us who spent the extra money for the gold edition.

    Your lack of response to the weapons and other gold edition content disappearing with the release of the latest update is appalling.

    Admit that you ****ed up and tell us how and when it will be fixed. Hiding behind "restart the game" fixes to buy time is ********.

    Communicate to your customers or lose them. It's not the fact the bug/glitch happened but the fact that you refuse to acknowledge your culpability and communicate your plan to resolve that has me not wanting to buy any more of your products.
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    9,511
    Hey Niloz59, that is a known issue we are working on. In the meantime, restarting the game or console, should help.
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  3. #3
    OMFG

    I call you out on your BS "restarting the game" and you reply with "restarting the game or console" should help. What a joke.

    You have been claiming the "we are working on it" crap for more than a week and STILL have not issued a statement that you SCREWED up big time.

    We paid extra for the gold edition and we are not getting what we paid for.
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  4. #4
    I totally agree with you Niloz59. This is an absolute joke.
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  5. #5
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
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    Sep 2017
    Posts
    2,775
    As an update, this will be fixed in an upcoming title update which is currently being targeted for the middle of this month
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