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  1. #1

    DLC Weapons and the irritation you’ve added by taking them away.

    After purchasing Far Cry 5 for $80+ (US) I have to voice disappointment. I read the small print and knew what my purchase included. I went from PSN to PC to XBox to Best Buy, etc. and searched for the best price and any added perks. In the end I went with PSN. I bought it and was content. It shipped and I played. I love the gunplay mechanics, but the game design is very flawed (trying to be nice). When I first started playing and there were 7-10 pistols but only 4 machine guns, you telegraphed that you were going to release weapons and fill out the listings with community events like in AC:O. Sadly you also made the game look disjointed and made us question the quality of the title. Then more design things like forcing night on me until i met John Seed at the church. Forced story captures while surrounded by the best and brightest in the 8-Bit. There are countless Youtube videos showing how your design/narrative team dropped the ball while STILL making one of the best sandbox first person shooters around. “Square works for everything.”? What is that even? Turning off the hud for immersive playthroughs on twitch are a joke as the person can’t enter the car they are hiding behind without releasing the breaks first then throwing their weapons to the floor swapping them for inferior weapons. It’s pretty bad. There was a post from a few disabled gamers on Reddit asking for the ability to change the buttons, but this doesn’t seem a priority for you. Why am I posting for the first time to your forums? Because I paid $80+ dollars of my hard earned money and, with NOT the last patch, but the one BEFORE the last patch, you seem to believe it’s ok to take away digital things I paid for. Should I ask you or PSN for my cash back? Don’t worry, I’ll give it back when you give me the game items i paid for. I like your game. It’s no Watch Dogs 2 or AC:O, but it’s new for me and it’s still pretty cool. I hear “we’re working on it, sorry for your inconvenience.”, but you are a vendor and I am your client and $10-30 of the thing you showed me in countless ads in many stores and on television are not there. A new patch and still nothing. You didn’t sell me a day and night cycle, if it breaks, I have no recourse but to wait until you fix it. Whereas the things in your ad you told me were mine if I paid you for them, that seems like it’s “mine” and as a company that is so community based, you’d have safeguards to not take them away from me.

    Formal Note: My Gold edition items are missing.

    Unformal Note: I await the “Gold Edition Buyer’s Care Package” of NOT just a few random in game resources. (your supporting community deserve a skin or four for letting you massively mess this up and not class action suiting you because you broke our purchases though other retailers in your game.) Oh as well as my Deluxe Edition Buyer’s Care Package. They are not the same. I am supporting you and your company, your pizza crunch nights, your late night working Dev dinners, etc. please respond as many corporations have in the past by making the community happy as opposed to saying, “Hey we fixed it. There you go.”.
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hello theMAXXipoo. I completely understand your frustration regarding this issue. We are absolutely aware of this issue. For now, we recommend players to attempt uninstalling and reinstalling the game. If the items do not stay after reinstalling, you could make a ticket with a list of what weapons are missing.
    Please note that the dev team is working to resolve this issue and replace your missing items on your account. We sincerely apologize for the delay and appreciate your patience as we are working to resolve this issue for all players affected. Thanks again for expressing your concerns.
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  3. #3
    I made a ticket. Your uninstall and restore purchases didnt help at all. The weapons came back then disappeared again. Then again. Then again. Send me an email when you fix this. Ill play God of War until you can give me what i paid good money for. Do you know if your fix adding my weapons back will restore the modifications i added to them? Or do i get what i paid for and then have to pay in game money again for my silencers etc. i hid this down below to see if you actually read these things or just read the top and copy/paste something. If you acknowledge that you actually dont know or that i erased the mods when i restored purchases then i will know you are reading. Copy/paste away.
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  4. #4
    Honestly, MAXX...it's not worth it.

    I'm giving them 48 hours, now, to get this fixed. If they fail to do that, as they launch new content, I will be filing a complaint with the Better Business Bureau and Sony (for fraudulent DLC on their network). Ubi can either credit my account for $30, provide 75k in in game credits (to be able to purchase equivalent weapons/vehicles) or 1500 silver bars. In short, they can make me "whole", considering the error invalidates the value of much of their "provided" (or, not so much) content.

    Shame on Ubi for this, and for not addressing it more quickly. If they're stumped, they should "make good" with alternative compensation. The game is basically broken if you've invested in using the DLC as your main weapons.
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  5. #5

    Make a ticket!!

    I too reinstalled and started over twice, and still no luck. I have to download all my addons from the season pass the deluxe pack, and the care package everytime i die! I dont fast travel anymore because o this. Great game, so much fun, but is ruined right now. Even after making a ticket, and adding to it, I've had no response. Very poor customer service. All in, ive spent alot on this game, feeling completely ripped off.
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  6. #6
    Ubi-Bandicoot's Avatar Ubisoft Support Staff
    Join Date
    Sep 2017
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    2,775
    Hey guys,

    This will be fixed in an upcoming title update, this is currently targeted for the middle of the month
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