The Crew 2 crashes on launch | Forums

[Z-r0.]

As the tite says it crashes, windows says that error is in "TheCrew2.exe" file.
I've tried reinstalling, verifying files, launching as administrator but nothing helped.

[Matt_K1993]

maybe your GPU not supported?

[DC_ASCII_9900]

Try Updating your GPU Driver to the latest version, Check the Minimum requirements of the game.


a) MINIMUM CONFIGURATION – 30 FPS:
Resolution: 1080p
Video Preset: Low

OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
PROCESSOR: Intel Core i5-2400s @ 2.5 GHz or AMD FX-6100 @ 3.3 GHz or equivalent*
VIDEO CARD: NVIDIA GeForce GTX 660 or AMD HD 7870 (2GB VRAM with Shader Model 5.0 or better)
SYSTEM RAM: 8GB

b) RECOMMENDED CONFIGURATION – 30 FPS:
Resolution: 1080p
Video Preset: High

OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
PROCESSOR: Intel Core i5-3470 @ 3.2 GHz or AMD FX 6350 @ 3.9 GHz or equivalent*
VIDEO CARD: NVIDIA GeForce GTX 760 or AMD R9 270X (4GB / 2GB VRAM with Shader Model 5.0 or better)
SYSTEM RAM: 8GB

c) RECOMMENDED CONFIGURATION – 60 FPS:
Resolution: 1080p
Video Preset: High

OS: Windows 7 SP1, Windows 8.1, Windows 10 (64-bit versions only)
PROCESSOR: Intel Core i5-4690k @ 3.5 GHz or AMD Ryzen 5 1600 @ 3.2 GHz or equivalent*
VIDEO CARD: NVIDIA GeForce GTX 970 or AMD FX 470 (4GB / 8GB VRAM with Shader Model 5.0 or better)
SYSTEM RAM: 8GB

*Please note that, in addition of being below minimum configuration, some processors may be incompatible with the game or some specific features as stated below:
- Processors without SSE 4.X Instruction Set (deployed in 2006)
- Processors without AVX Instruction Set

*Supported NVIDIA cards at time of release:

GeForce GTX600 series: GeForce GTX 660 or better
GeForce GTX700 series: GeForce GTX 760 or better
GeForce GTX900 series: GeForce GTX 950 or better
GeForce GTX10-Series: GeForce GTX 1050 or better

**Supported AMD cards at time of release:

Radeon HD 7000 series: Radeon HD 7870 or better
Radeon 200 series: Radeon R9 270x or better
Radeon 300/Fury X series: Radeon R7 370 or better
Radeon 400 series: Radeon RX 460 or better
Radeon Vega series: any Radeon Vega series

[ASIIndustries]

The true issue is the cpu is based upon a design that was introduced before 2011 will not work, as the cpu does not have the Advanced Vector eXtensions(AVX)!
So 1st & most of 2nd Generation Intel I3, I5, I7 and multi-core Xeon processors that were introduced before 2011 do not work!

AMD CPUs It's the same processors introduced before 2011 will not work!
AMD CPU's also have SSE 4A which is incompatible Streaming SIMD Extensions 4 (SSE4.x)
So Athlon 64, Athlon 64 X2, Phenom X3, Phenom X4, Phenom II X4, Phenom II X6 will not work!

The only AMD cpus that work are AMD FX, Rizen, Rizen 2

[RideOrDie8995]

So I guess that I have been missing the closed alpha 2nd test,the closed beta test,the open beta test and the release of the final game....only cause I guess I have g4560 cpu that is having SSE 4.1 and 4.2 but I guess not having avx it is very important...yet again it seems very stupid cause games should at least open on any cpu and gpu.... I am sad and really lost the hope to this game...since I can't play it for 2nd time when everyone else can....

[Vik92md]

I either get a black screen and the monitor goes into sleep, or the game outright crashes after launch. Win 8.1 64 bit, i5 4590, GTX 970, 16 GB ram.

[xRapidReFleX]

I played a few Hours yesterday, tried playing it again later on the same day, and when it launched the game, it would go to a black screen for a second or two then crash back to the desktop, tried today and the same thing, i've got the most up to date Nvidia drivers, also Verified files once yesterday, and today, still can't play, was really looking forward to playing the beta longer then a few hours, these are my specs if it matters.

i7 4790k
16 GB Ram
GTX 1070

[UbiGabrinth]

Hello everyone. If you are having crashing issues on launch, please send us your system files on our support page. You can then leave the case number here, and I can take a look.

[ZoIdd__]

What if we play on console? I try to play it but the game keeps crashing at launch.

[WildlWill]

I mean my game doesnt crash on launch but it crashes in the middle while im driving. the times of without crashing are different, sometimes its 20 minutes, others its up to 1 hour but just recently, it was like 5 minutes. anyways my pc specs are:
AMD A10 7800
GTX 1060 6GB DUAL
12 GB OF RAM
Windows 10 64-bit
I tried lowering my graphic settings to the lowest and I have the recent driver update, verified the game files, but i dont know what else to solve this problem.