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  1. #1

    Arcade Level not updating on Web Profile and Ubi apk

    My current Arcade level is 39 but on the Ubisoft Club app or Web Profile shows 19 and never update. i am aiming to level 50 to unlock new badge. please help.
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  2. #2
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey PsicosisNIC! Can you try unlinking and relinking your PSN account?
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  3. #3
    mmmm i just did that yesterday and same thing :/
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  4. #4
    Originally Posted by ubi--unicorn Go to original post
    Hey PsicosisNIC! Can you try unlinking and relinking your PSN account?
    Tried again today, even changed my psn account password to relink again, and same thing. Level 19!
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  5. #5
    Originally Posted by ubi--unicorn Go to original post
    Hey PsicosisNIC! Can you try unlinking and relinking your PSN account?
    Just got a message from Ubisoft Support on Twitter saying that the level of the Ubisoft Club has nothing to do to the level you have on the Arcade....
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  6. #6
    Ubi-Rufus's Avatar Ubisoft Support Staff
    Join Date
    Apr 2016
    Posts
    995
    Hi PsicosisNIC,

    Your Club and Arcade levels are separate.

    Experience and levels etc on the Club is gained by playing any Ubisoft game that has a connection to the Club.
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  7. #7
    Originally Posted by Ubi-Rufus Go to original post
    Hi PsicosisNIC,

    Your Club and Arcade levels are separate.

    Experience and levels etc on the Club is gained by playing any Ubisoft game that has a connection to the Club.
    Great to know that now... unlinking and relinking the account will be a waste of time thanks.
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