1. #11
    I am having the exact same problem. How can they sell a game that doesn't work at all? Will MS give you a refund?
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  2. #12
    I've owned the game for quite a while, so I definitely wouldn't be eligible. If you bought it recently you should be good to ask Microsoft Support for a refund.
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  3. #13
    Same issue on xbox one x. Saw the messages and complaints on line so called xboxlive support. The customer service agent stated they’ve only received two complaints about the same issue (I call BS on that). Had me check my profile and my connection speeds...wtf?? It’s already installed...I already told you’ve I’ve uninstalled and reinstalled, removed dlc, moved it all from external to internal storage and went to far as to reset my xbox before installing it again. Worthless.

    And to add insult to injury:

    Microsoft has to be aware of this issue via system reporting and continues to sell a broken game and ....

    Ubi is well aware and has been for years yet still no fix?

    Well how about making a bigger issue out of it through social media? If any other merchants out there claim to sell a working product even though they are aware of it being broken there are repercussions.....i guess filing a couple formal complaints with the right agencies can bring a little more attention to two companies that not only should know better but should have resolved it a long time ago instead of continuing to sell a faulty product.
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  4. #14
    I have brought it up to a community leader of Ubi, a lead producer of signal studios, and a few other Twitter pages of the companies involved, signal studios are the devs and are always saying Ubi is aware and working in it, they were the publishers... So wtf..
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  5. #15
    I bought it yesterday, and the menu is locked here too.

    After 3 years of promises, i will ask for a refund. No point in waiting 3 more years for a fix that never will be released.

    Does anyone know if PS4 version have the same issue, and it there is known bugs on that version?
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  6. #16

    Same issue

    Bought today and still not working !! How many people still have to waste money before the game comes off the store?
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  7. #17
    i purchased this game because it was only 4.50 on the xbox store to my surprise the main menu doesn't work thus hindering the game completely unplayable. I contacted microsft about this and tried to get a refund and they refused to issue my refund because i had a game refunded about 4 months ago
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  8. #18
    This seem to be a random problem as the game seem to have worked for other people earlier.

    I just got a refund for this game from MS.
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  9. #19
    Bought this a few days ago and doesn't work for me either. I've tried everything to try to make it work nothing has helped.
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  10. #20

    El mismo problema

    Tengo el mismo problema que todos aquí en el foro llevo dos semanas y no puedo ingresar al juego se queda congelado en el menú
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