Thread: Help | Forums

  1. #1

    Help

    starting this morning - app loads and gets to the "town" screen where you pick what you want to do, like go to cartmans store, or play pvp whatever, but it freezes, does not give any other the icons like the pvp refresh or anything.

    Ive tried delting the game and re installing and still have the same problem.


    anyone else? any ideas how to fix? help!!!!!
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  2. #2
    Ubi-Toller's Avatar Community Manager
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    Hi there!

    I can take a look into this for you. Would it be ok if I asked for you some information about the device you're using? Can you also let me know your in-game name?
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  3. #3
    Thanks for the reply , name is dynomike777 and have been playing since launch on my Samsung s8
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  4. #4
    Ubi-Toller's Avatar Community Manager
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    Thank you for the quick response!
    And what version of OS are you running on your Samsung? Also, is it rooted somehow?
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  5. #5
    Appears to be version 7.0 and has never been rooted or modified in any way
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  6. #6
    Ubi-Toller's Avatar Community Manager
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    Excellent!
    I think that's all the information I need, but I will be in touch if the team needs to know anything else. Thanks so much for providing these details.
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  7. #7
    I dont know what kind of black magic you guys have worked over there ubi-toller, but all of the sudden im up and running again!! thank you so much. Ill report back if problem returns.
     1 people found this helpful
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  8. #8
    Ubi-Toller's Avatar Community Manager
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    That's fantastic news! I'm so glad to hear everything is working. Thanks very much for the update!
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